redirected in Internet Explorer

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by cathybaker, Jan 12, 2012.

  1. cathybaker

    cathybaker Private E-2

    This computer is gettung redirected while trying to go to quill.com in Internet Explorer. The directions asked that I attach the Kaspersky log. Here it is.
     

    Attached Files:

    cathybaker, Jan 12, 2012
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    TimW, Jan 12, 2012
    #2
  3. cathybaker

    cathybaker Private E-2

    ran read me logs attached
     

    Attached Files:

    cathybaker, Jan 12, 2012
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Where are the logs from:
    SAS
    MBAM
    ComboFix
     
    TimW, Jan 12, 2012
    #4
  5. cathybaker

    cathybaker Private E-2

    Pardon my delay, we are at a school and have been closed for a holiday. Back at the computer looking for the files.....
     
    cathybaker, Jan 17, 2012
    #5
  6. cathybaker

    cathybaker Private E-2

    found SAS and MGlogs can not locate ComboFix.txt should I rerun the comboFix? MGlogs.zip can not attach says it was already sent
     

    Attached Files:

    cathybaker, Jan 17, 2012
    #6
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, re-run Combo. And are you being redirected with any other browsers, such as Firefox?
     
    TimW, Jan 17, 2012
    #7
  8. cathybaker

    cathybaker Private E-2

    We only use internet explorer. The computer is extremely slow and redirec only at quill.com ComboFix tried to run and started but after 1.5 hours did not ever finish.
     
    cathybaker, Jan 18, 2012
    #8
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It is going to stay slow with only this much RAM:
    Code:
    Total Physical Memory    512.00 MB    
Available Physical Memory    67.61 MB
    Have you tried a different browser? Have you cleared out your internet cache and your temp folders?
     
    TimW, Jan 18, 2012
    #9
  10. cathybaker

    cathybaker Private E-2

    have cleared the internet history files and the temp folders with such low memory, I probably should not load Firefox. Any suggestions, short of purchasing a new computer?
     
    cathybaker, Jan 19, 2012
    #10
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You can go to crucial.com and let it scan your system and tell you how much RAM your system will hold. If you could boost it to 2gigs of RAM, you would see a noticeable increase in performance. ;)

    But it looks like it originally came with only 256MB of RAM, so it was upgraded by someone. Best check to see what it will take.
     
    TimW, Jan 19, 2012
    #11

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