referred from malware dept.

Discussion in 'Software' started by JudyPatudy, Dec 19, 2006.

  1. JudyPatudy

    JudyPatudy Private E-2

    Hi! I just had my pc serviced thru the malware department... went thru all the motions in the "read me" section, and so much more... I was treated very well there and got rid of a lot of rancid trash. After leaving there with a clean bill of health, I reported that I was still haveing random acts of (extreme) slowness... thus I was referred to you! Any ideas that might help? Thanks in advance... You guys are the geekiest!
     
    JudyPatudy, Dec 19, 2006
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you dont mind me moving in on this thread.... I ve got a similar problem. an account for someone who no longer uses this pc shows up when I start up my puter. Well recently I have been denied access to almost everything, saying I dont have permission or something.


    First it will come up with a box that says

    run as

    which user account do you want to use to run this program?
    then it says current user, me, with a check in the circle.

    or I can uncheck and select administrator, and it asks me for a password.

    I HAVE AN ADMINISTRATOR ACCOUNT!

    But it wont let me access anything, not even the user accounts place.

    SO, I tried the safemode thing and did run and typed control userpasswords and the weird part is that the person who doesnt use the pc any more... (the one who also has an administrator acct, and shows up in normal boot) ISNT THERE!! So, I cant even delete it because it doesnt show up there!

    I cant do anything right now and I need help!!! Please!!


    In the program itself ...right click properties on the icon....security tab ...and add the user name ..give it full permissions.

    Or:Hold down the Shift key as you right-click on the program’s setup file.
    Click Run as.
    Type in a username and password that have Administrative permissions.
    This will also work on applications in the Start menu.

    Are we talking xp home or pro?

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;307874
     
    Last edited: Dec 19, 2006
    TimW, Dec 19, 2006
    #2
  3. JudyPatudy

    JudyPatudy Private E-2

    xp pro...
     
    JudyPatudy, Dec 19, 2006
    #3
  4. JudyPatudy

    JudyPatudy Private E-2

    these are 2 different pcs with 2 different problems by the way!!! I guess I was multi-tasking! Thanks for your prompt reply, by the way:)
     
    JudyPatudy, Dec 19, 2006
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Is there a password on the admin account?
    Did you do the process in the link I gave?
    Have you tried a system restore?

    Need more info as to what is going on and how the problems show up.

    Then let's deal with one puter at a time.
     
    TimW, Dec 19, 2006
    #5
  6. JudyPatudy

    JudyPatudy Private E-2

    Well can we start with the other pc first????:) this one... this slow thing is killing me..
     
    JudyPatudy, Dec 22, 2006
    #6
  7. JudyPatudy

    JudyPatudy Private E-2

    Hi! I just had my pc serviced thru the malware department... went thru all the motions in the "read me" section, and so much more... I was treated very well there and got rid of a lot of rancid trash. After leaving there with a clean bill of health, I reported that I was still haveing random acts of (extreme) slowness... thus I was referred to you! Any ideas that might help? Thanks in advance... You guys are the geekiest!
     
    JudyPatudy, Dec 22, 2006
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Go to start / run / type "msconfig" without qoutes and tell me what all is in the startup tab.

    Is the slowness just when you start up..loading windows or are you experiencing it with certain programs? If so, what.

    How much ram do you have ...more info please.:)
     
    TimW, Dec 22, 2006
    #8
  9. JudyPatudy

    JudyPatudy Private E-2

    Go to start / run / type "msconfig" without qoutes and tell me what all is in the startup tab.

    It says jusched, c:\programfiles\Java\jre1.5.0_09\bin\jusched.exe
    location... HKLM\SOFTWARE\Microsoft\Windows\CurrentVer...

    Is the slowness just when you start up..loading windows or are you experiencing it with certain programs? If so, what.

    No, not just when I startup... I havent been able to figure out any rhyme or reason. It seems random. There are only a few sites I go to.. But it seems like it happens after it (my pc) has been on for a while.

    Ill have to get back to you about the ram... I need to shut down and check something out.
     
    JudyPatudy, Dec 23, 2006
    #9
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Must be more than that in your startup ....but the problem with it being random could be the ram or a heat issue ...did you run everest and look at the temperatures?
     
    TimW, Dec 23, 2006
    #10
  11. JudyPatudy

    JudyPatudy Private E-2

    Must be more than that in your startup
    nope, thats it!
    but the problem with it being random could be the ram or a heat issue
    i checked out the ram and low and behold some werent plugged in right... so, i was not using all.. is it true that all the sticks have to be the same size?

    did you run everest and look at the temperatures?

    hmm, no never heard of it... is that downloadable from here?

    my pc seems to be ok now, thank you very much and merry christmas!!:p ;) :D :) :eek:
     
    JudyPatudy, Dec 24, 2006
    #11
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Merry Christmas to you to ....ram not fully seated does make for trouble ...:)
    No, they don't have to be the same size ....but it is preferable.:)
     
    TimW, Dec 24, 2006
    #12

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