Reinstalled Vista and now I don't have sound

Discussion in 'Software' started by SLACkra, Jan 6, 2008.

  1. SLACkra

    SLACkra Private E-2

    Hi guys,

    I just recently reinstalled Windows Vista on my computer which was running it previously with sound etc working. Now there is no sound. When I go to manage audio devices there is only one device listed Digital Output Device High Definition Audio Device which my computer says is working. I have tried reinstalling this driver and I have checked the connection with my speakers and tried to use headphones to no avail. Was hoping that someone might have some suggestions as to how to get my sound working again.

    Thank you.
     
  2. dlb

    dlb MajorGeek

    We need more info... primarily your PC or motherboard make and model, and whether or not you're using on board sound or a seperate sound card. If using a card, we need the make and model of that also...
     
  3. ibbonkers

    ibbonkers First Sergeant

    also if you are using a video card such as the 3850 that has hdmi on the card make sure your motherboard is the default sound output
     
  4. musksnipe

    musksnipe Guest

    Check these things, post the make and model of your PC, then upload the report from Everest as an attachment
    Also, as mentioned, do you have on-board sound or an add-on card?
    First step: Is the volume on?
    Double click the audio icon in the task bar to get to the Master Volume controller
    Second step: Is the Windows Audio service running?
    Go to Control Panel>Administrative Tools>Services
    Scroll down the list of services until you find Windows Audio
    Open up Windows Audio by double clicking
    Make sure it is running, if not, click on Start.
    Next steps, if the first 2 steps didn't fix the problem.
    Third step: Check to see if your Sound Device drivers are OK. Use Device Manager:
    Sounds like you already did this.
    Fourth step: System Information
    Use Everest to get a report of your system’s hardware, OS, and drivers. Upload the report as an attachment
    Everest: http://www.majorgeeks.com/download.php?det=4181
    Chipset
    Is the motherboard drivers installed properly/updated? This can also cause a problem with audio and other devices.
     
  5. musksnipe

    musksnipe Guest

    These are other possibilities that don't involve drivers.

    Onboard audio is disabled in the BIOS
    The BIOS Setup program is accessed by pressing the <F2> key after the Power-On Self-Test (POST) memory test begins and before the operating system boot begins. Go to the Advanced > Peripheral Configuration menu to make sure onboard audio is enabled.

    Sound Playback is set to wrong device
    In Control Panel > Sounds and Audio Devices, go to the Audio tab. Check the default device for sound playback; there may be multiple selections. Select the desired device, either rear panel or front panel.
     
  6. SLACkra

    SLACkra Private E-2

    Hey guys, thanks for the replies. Sadly i cannot provide you with the details about the system as i didn't make this post... my sister did. Anyhow I'll get her to create her own acount so she can get her sound working.

    cheers

    Andrew
     

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