Reinstalled Vista on dell, can't get online t

Discussion in 'Software' started by LeeBob, Oct 25, 2010.

  1. LeeBob

    LeeBob Private E-2

    Hi, guys. I have a Dell Inspiron 1525 on Vista 32bit and for some time now, It has been running slow and maybe I have a mother board problem but I thought reinstalling
    Vista to the factory settings would be a good idea to see If that helps. So I reinstalled Vista with the reinstallation DVD. It worked but now I have a new problem.
    I have problems with the dell drives. (No touchpad, Internet ect)
    I open Device Manager and get a yellow triangle with an (!) on the following
    Display adapters = Standard VGA Graphics Adapter
    Other devices = Base System Device - Base System Device - Base System Device - Ethernet Controller - Network Controller - Video Controller
    So I went to my other computer to go to dell website and put my tag number In an downloaded all the drivers to an external hard drive.
    Putting the external hard drive In the laptop with problems thinking I could double click and Install the drivers. But get the message
    Application download did not succeed, check your network connection, or contact your system administrator or network service provider.
    The only discs I have for my laptop are Microsoft works 9, Dell MediaDirect 3.5 and Windows Vista home premium 32bit.
    I called Dell thinking I still had warranty but got told It had ran out and got put to the warranty expired people who told me my problem would be fixed In 15 minuets but would cost £69.99. I really think £70 for 15 minuets Is a bit much so hope you guys might be able to help me out.
    Sorry for the long post and thank you for any help.
     
  2. Caliban

    Caliban I don't need no steenkin' title!

    Greetings, LeeBob.

    Will the machine boot to Windows? If so, then please download and install Everest, a free system information tool.

    Run Everest and click Report (top menu) > Report Wizard > Next
    Choose System Summary Only > Next
    Choose Plain Text > Finish and wait for report to generate
    Click Save to File and leave the File Name as Report
    Click the Save as Type dropdown and choose Report files (*txt) and click Save (n.b. Save to desktop, use Browse to locate desktop)

    Then attach your log to your next post per these instructions: HOW TO: Attach Items To Your Post.

    Also, could you provide the Dell Service Tag #?

    To clarify: you're using an external hard drive to transfer the driver downloads - do other files copy correctly to and from the machine?
    Just making sure this is a corrupted download issue, and not a file transfer problem.
     
  3. LeeBob

    LeeBob Private E-2

  4. Caliban

    Caliban I don't need no steenkin' title!

    Very straightforward - we were heading in the same direction here.
    Glad you got, and thanks for the feedback.

    And welcome to MG! :major
     

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