Removal Of Following Trojans/viruses???? Please Help??

ran mcaffee virus scan and the following came up and will not allow me to remove each one.

ive tried to delete, quarantine, and clean all of them but the following message appears under status: "the disk is write-protected"

how do i remove these files? ive tried looking them up at the mcaffe website but it wasnt much help.

the names of the viruses / trojans are:

multidropper-KU
StartPage-DU.dll
W32/Sdbot.worm.general.i (this is the trojan im most worried about)
Aim-Lowdown


any help would b great...thanks in advance

 

also, ive tried hijack this, trojan hunter, and stinger and none of them have been any help

 

ok, and now i just pressed control, alt, delete, and a white screen came up saying that i was dangerously low in resources and asked me if i wanted to delete certain programs such as mcaffee....someone please help??

 

Just boot up in Safe Mode and scan it and you will be able to delete it.

Once you delete it and your computer is stable, and if you have System Restore, delete your restore points and reset it.

 

scan using mcaffee in safe mode?? will that work??

 

Well you tell me after you try it. I didn't post it as a joke.

 

sorry..im new to this and i didnt mean to sound like a jerk

 

No need to be sorry, and you didn't sound like a jerk. (I was on dial-up and having a few problems, so if I was abrupt, my apologies)

The theory behind using safe mode is that it unloads the drivers, and starts with a minimum set, so you should be able to delete the offending files without getting a message telling you that you cannot.

All you can do is try (reboot, and press F8, and select safe mode). Let us know and we can try something else if it fails.

 

What worked for me was the following:

Click Start
Click Run
Type CMD

at the DOS prompt type the following:

cd:\quarantine
del *.*

You will get a message saying "Are you sure? y/n", just type y and hit enter...and just like magic, all the quarantined files are gone.

I don't know if this works in every case, but it worked for the 6 or so that McAfee Enterprise 7.1 couldn't clean or delete (only quarantine).