removed dvdplayer from laptop/device manger says working properly

WTF

MY dvd player doesnt work
but device manger says working fine
i removed dvdplayer
still device manager says working fine???????

so trying to do diagnostics as to why dvd player doesnt work
i guess device manager is not the tool to use???

thanks for help insight rolleyes

 

In device manager, right click the DVD player and select uninstall. You'll get a warning about uninstalling the device, but proceed. Restart the computer, re-insert/reconnect the DVD drive and let Windows install the drivers.

If it was just a matter of recognizing the device, this should correct it. If, however, there's a problem with the DVD drive itself, it won't.

 

This Microsoft "Fix It" may also help you solve the problem:

http://support.microsoft.com/kb/314060/en-us

Hope this helps.

 

Could also need a laser lens cleaning.