Requested hijack log

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Kate, Sep 20, 2004.

  1. Kate

    Kate Private E-2

    M.A.,
    This is the log file you asked me to post.
    Whether we get this thing fixed or not I just
    want to say thank you for all your time trying :)

    Kate
     

    Attached Files:

  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    My pleasure :)

    Ok, lets remove some stuff. Uninstall WinTools & WeatherBug for now before starting this. Better yet, go to add\remove programs and uninstall anything relating to weather, porn, casinos, shopping that you do not recognize. If any of the 016 lines look familiar, please leave them. I notice some things like VPN that you probably use and some game sites that are fine, but just check the 016's before you delete. WOW, this is my toughest logfile yet, I will probably have Chaslang come in for backup here. Please read my notes at the bottom. Again, close your browser and everything else running first. Let us know how it goes.

    C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE
    C:\WINDOWS\IETY.EXE
    C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE
    C:\WINDOWS\WINVM.EXE
    C:\WINDOWS\RUNDLL32.EXE
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\adndj.dll/sp.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\adndj.dll/sp.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\adndj.dll/sp.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\adndj.dll/sp.html#96676
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\adndj.dll/sp.html#96676
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R3 - Default URLSearchHook is missing
    O2 - BHO: Class - {D1925125-6350-05C5-9A71-85A9722D9F11} - C:\WINDOWS\SYSTEM\ADDOX32.DLL
    O4 - HKLM\..\Run: [Real-Tens] "C:\Program Files\Real-Tens\Real-Tens.exe" /H
    O4 - HKLM\..\Run: [WINVM.EXE] C:\WINDOWS\WINVM.EXE
    O4 - HKLM\..\Run: [Tray Temperature] C:\PROGRAM FILES\AWS\WEATHERBUG\WEATHERBUG.EXE 1
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe C:\PROGRA~1\WILDTA~1\APPS\CDA\CDAENG~1.DLL,cdaEngineMain
    O4 - HKLM\..\Run: [intdctrr] C:\WINDOWS\SYSTEM\idctup20.exe
    O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
    O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
    O4 - HKLM\..\RunServices: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
    O4 - HKLM\..\RunServices: [IETY.EXE] C:\WINDOWS\IETY.EXE
    O4 - HKLM\..\RunServicesOnce: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE /boot
    O8 - Extra context menu item: Get Flash by FlashKeeper - C:\Program Files\FlashKeeper\GetFlash.htm
    O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR_EN_2.0.108-DELEON.DLL/cmsearch.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR_EN_2.0.108-DELEON.DLL/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR_EN_2.0.108-DELEON.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR_EN_2.0.108-DELEON.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR_EN_2.0.108-DELEON.DLL/cmtrans.html
    O9 - Extra button: FlashKeeper - {86301D40-94C1-4a5e-843B-7F43965E364A} - C:\Program Files\FlashKeeper\GetFlash.htm (file missing)
    O9 - Extra button: Dell Home - {63D9F689-FA15-4ECF-91BC-C4D0734E14EA} - http://business.dellnet.com/ (file missing) (HKCU)
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (file missing) (HKCU)
    O16 - DPF: {89122070-4199-11D4-8BAF-0050045B552C} - http://download.rocketpipe.com/bundles/77.cab
    O16 - DPF: {9771C160-AD19-11D5-91BE-0048546CB511} - http://www.escorcher.com/webtwo/download.exe
    O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetupml.cab
    O16 - DPF: {26FD5192-A97C-4B48-A5D7-2420CFDCFDF2} - http://new.tnc4u.com/MCInst.cab
    O16 - DPF: {94837F90-A2CA-4A8A-9DA0-B5438EC563EA} - http://install.wildtangent.com/cda/islandrally/ActiveLauncher/ActiveLauncherSetup.cab
    O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
    O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} - http://akamai.downloadv3.com/binaries/P2EClient/EGAUTH_1015_EN.cab
    O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/IA/nethv32_EN.cab
    O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)
    O19 - User stylesheet: (file missing)

    Ok, our problem besides just a ton of crap here is that you were unable to scan. I need you to run the tutorial after this rebooting into safe mode. If you cant do it all fine, but I have important areas you can not miss. CCleaner, Ad-Aware, Stinger AND a virus scan all from safe mode. Do everything you can, hopefully anything that did not work now will. Dont be frustrated if its not all good yet, your computer is a real mess, theres going to be crap still around.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Agreed MA! And there is an about:blank and/or HSA hijack embedded in there that will most likely not go away during this either.

    So Kate, make sure you do run About:Buster in hopes that it may alleviate some about:blank issues (at least some of the file may clean up). Save the logs from About:Buster and post them back here as attachments too.
     
  4. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Ok, thanks for the back-up, it was much longer then usual, more problems = more chances for mistakes and wanted to get this right for her. You rock.
     
  5. Kate

    Kate Private E-2

    Hi M.A....
    Ok I will uninstall wintools but don't I need that for windows?
    all the 016's I do not reconize in fact many things in the add/remove I don't know where they came from.I wish I had paid better attention to what was on here when I first bought it
    so I knew what I needed and what I did not. Many things just seem to appear sometimes over night...like favorite folders but they always have a - after them...and programs that try to install without me going to that website or wanting to install...Everytime
    I turn around there are these porn dialers and now I even get porn email...I hit the unsubscribe thing at the bottom but it never does...and I swear after doing that I have only gotten more.
    I tried blocking them but they just keep coming with different user names ugh! well enough of that...I will do as you say...
    I am not sure if zone alarm or norton will let me close them when I run the log again but I will try, I did not close them when I ran the first log.

    Kate
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Just complete the steps MA gave you before worrying about anything else. Wintools is not part of Windows. It is spyware. Don't assume something is safe (or bad for that matter) just by reading a name.
     
  7. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Look for "Wintools" in Add/Remove programs

    016's, delete them as above with everything else I specified.

    NEVER, EVER use an unsubscribe email link. You just told the spammers its a good email address and your mail will now be sold in bulk email lists. Expect more spam :(

    Make sure your browser and other things are closed, let me know how it goes.
     
  8. Kate

    Kate Private E-2

    OMG I can not believe all the junk on here...I deleted a bunch of stuff...and some stuff will NOT uninstall like weather bug...
    but the stuff below with no comments after it...do you know if I need it to run the computer?

    Batch assistant
    BMSE dbl
    Data compiler
    EE
    FlashKeeper 2.10
    FWN Toolbar
    IE help
    IEC system
    Home search Assistant
    Indexing function
    InetDctr
    Re-Volt Demo
    SBM OS
    SE assistant
    SE help
    Search Extender~ won't uninstall
    Search assistant~ won't uninstall
    search assistant-my search~ won't uninstall
    search assistant-my web search~ won't uninstall
    Search function
    Search OS
    Shopping wizard~ can't find file to uninstall
    URL IE APP ....is this the internet?
    Weatherbug ~ will not uninstall
    Weather Bug Browser companion ~ will not uninstall
    Web savings from Ebates~ will not uninstall

    here's something weird...I go to delete "monster Truck Madness 2 trial" and it askes...are you sure you want to remove window ME from your computer and restore the default? OMG what is that??
     
  9. Kate

    Kate Private E-2

    Okay M.A. but where do I go to delete the 016's?
     
  10. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    The Hijack This log file above, need to remove all those 016 refers to the section at the bottom.

    I would get to Windows if you removed everything in that and resca to see if you can get Ad-Aware, etc to remove any traces of these stubborn programs. The Monster Truck Madness thing has me stumped.

    So, remove all those lines, scan again from safe mode and tell me where were at.
     
  11. Kate

    Kate Private E-2

    Okay their gone, I will go into safe mode and run the other programs, scan and repost =)
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    MA & Kate,

    I was right about the HSA hijack being imbedded as one of your problems. See the below. They are all part of an HSA hijack. It would be best to clean everything else up first and save this for last as it is typically more difficult to fix when other problems are also present.

    Home search Assistant
    Search Extender~ won't uninstall
    Search assistant~ won't uninstall
    Shopping wizard~ can't find file to uninstall
     
  13. Kate

    Kate Private E-2

    M.A & Chaslang
    okay here are the logs....I still get the explorer error
    had to get on using RealOne again...
    I said it before as I will continue to say it
    thank you both so much for your time and effort
    I realize my pc and myself are a pain in the @#%!
    Oh and I could not connect to the internet to scan in safe mode so I scanned with my norton...It did not come up with anything but thats why it took so long especially in safe mode...
    There were a few things I was affraid to remove in spybot
    as I posted before
    egroup
    Roings
    ICOO loader
    DSO (the info said it was a IE weekness so I thought it might be one of my IE updates...make sense?)
    the others when I opened them and saw their paths they looked like they might be important...let me know what you think or tomorrow maybe I should scan it again and actually write down the paths and post it so you can see what I am seeing....

    Kate
     

    Attached Files:

  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to let SpyBot fix those items. And you need to get your updates from Microsoft. Are you using a high-speed connection or dial-up?

    There is work to do in your log especially on the HSA hijack but first run SpyBot and fix what it finds.
    Then do the below:

    Make sure you have updated to Ad-Aware SE 1.05. And double check for Reference updates. Now also make sure you have the VX2 Cleaner plugin for Ad-aware SE installed. Print this instructions or save them locally because you need to be offline the rest of the way thru and do not open any browser windows until told to.
    1. Reboot into safe mode without networking support
    2. Disable your Anti Virus (hmmm looks like you don't have one. You need to get one.)
    3. Open Adaware SE and click Scan now and then select Scan volume for ADS. Click the underlined word 'Select' and put a check mark on your C drive ( C:\ ) and uncheck the Search for negligible risk entries. Now perform the scan.
    4. Save the log to log1.txt
    5. Check any objects found and quarantine them
    6. Now using Ad-Aware SE again choose 'Perform a full scan' and have it fix what it finds.
    7. Now in Ad-Aware SE click Add-ons, and double click the VX2 Cleaner to run it. If anything is found, clean it.
    8. Shut down Ad-Aware
    9. Run HijackThis and have it fix the below lines
    O4 - HKLM\..\Run: [intdctrr] C:\WINDOWS\SYSTEM\idctup20.exe
    O4 - HKLM\..\Run: [Uninstall_WinTools] C:\WINDOWS\TEMP\WTUNINST.EXE /remove
    O9 - Extra button: Dell Home - {63D9F689-FA15-4ECF-91BC-C4D0734E14EA} - http://business.dellnet.com/ (file missing) (HKCU)
    18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)
    O19 - User stylesheet: (file missing)

    10. Re-enable your virus scanner and perform a full scan. Make note of anything found (save exact names). In your case you need to download one (like Avast) after finishing these steps and install and run it.
    11. Reboot normal mode (still do not open any browsers)
    12. Run Ad-Aware SE again choose 'Perform a full scan' fix anything found.
    13. Run HijackThis and save a new log
    14. Come back here and post all the Ad-Aware log and the HJT log (as text attachments)

    Note: I have not started working on items related to the HSA hijack yet that appear in your log.
     
  15. Kate

    Kate Private E-2

    Ok I will let spybot take care of them...just didn't know if it would remove anything good with the bad...so I was being careful...
    I have a high speed connection not dial up, and anti~virus
    I use Norton system works...it is due to expire in a few weeks...when I ran the last log I did it in safe mode because the norton runs in the background and so does the zone alarm firewall when I am in normal mode...
    when I start in safe mode the system tray is empty so I figured that meant they weren't running behind the scene's in safe mode, but I am only guessing I really have no idea.I did a full scan last night in safe mode before I used anything else using the Norton...
    the scan came up clean.I have been having a problem with Norton...it will not defrag or complete the scan using NDD(norton disk doc) it gets only so far in the defrag and says windows is re-writing to the disk and keeps doing that over and over...using the NDD it only gets to history and then tells me there is a file name that is too long...I empty the history and I still get the same error...maybe its time for a change in virus software...
    well off I go be back in a while to post the logs...
    I did/do update in microsoft...I was thinking that was one of the updates spybolt wanted to remove...DSO Exploit
    when you expland the line it gives microsoft addy and said it was a software weekness...
    Thanks Chaslang :)

    Kate
     
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I gave you a lot more steps to run. You need to complete all of them sequentially. So go back to my previous message and work thru all the steps.

    Do not post HijackThis logs from safe mode unless we request them that way. Many problems may only show during normal boot.
     
  17. Kate

    Kate Private E-2

    okay I keep getting booted :(
    I did everything but when I got to the end of the list to run ad-ware in normal mode it found cool web search 11 of them...it would not complete the delete I tried it 2 more times with no luck...I swear this thing knows I am trying to get rid of it!!!!!
    I will post my logs or try to before getting the boot again...

    Kate
     

    Attached Files:

  18. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Since your getting botted, I will give you the lines to remove, try and virus scan online, you have not done that I assume because your getting knocked offline :( Check add\remove programs as well for anything like shopping, search, casinos and look for Real-Tens especially.

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\adndj.dll/sp.html#96676
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\adndj.dll/sp.html#96676
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.rr.com/v5/home/0,1793,135,00.html
    R3 - Default URLSearchHook is missing
    O2 - BHO: Class - {149E0B62-F53C-DC8F-8A0A-C09F8001C3BE} - C:\WINDOWS\SYSTEM\WINBC32.DLL
    O4 - HKLM\..\Run: [Real-Tens] "C:\Program Files\Real-Tens\Real-Tens.exe" /H
    O4 - HKLM\..\RunServices: [IETY.EXE] C:\WINDOWS\IETY.EXE
    O9 - Extra button: FlashKeeper - {86301D40-94C1-4a5e-843B-7F43965E364A} - C:\Program Files\FlashKeeper\GetFlash.htm (file missing)
     
  19. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    MA, There's some more in there.

    O4 - HKLM\..\Run: [WINVM.EXE] C:\WINDOWS\WINVM.EXE

    I'm not absolutely positive about this SMARTSMS.DLL but I don't like the looks of it.
    O9 - Extra button: SMS - {F08E1604-39FA-48b0-AE59-DF5BCD1646FA} - C:\WINDOWS\SYSTEM\SMARTSMS.DLL
    O9 - Extra 'Tools' menuitem: SMS versenden... - {F08E1604-39FA-48b0-AE59-DF5BCD1646FA} - C:\WINDOWS\SYSTEM\SMARTSMS.DLL
    O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v5.cab
    O16 - DPF: ConferenceRoom Java Client - http://irc.theamateurchat.com/java/cr.cab


    The problem here though is that C:\WINDOWS\WINVM.EXE and the R0, R1, O2, & O4 lines you gave are part of the HSA hijack and are going to come back mutated. We need to find a StreamingDeviceSetup. (It hides a DLL sort of like AppInit_DLLs did for Win 2K & XP).

    Kate, here is what you need to do:
    I want you to download the following two programs
    Win98Fix - http://www10.brinkster.com/expl0ite...last/pvtool.htm
    StartDreck - http://members.blackbox.net/hp_link.../startdreck.htm

    Unzip them to a place where you can find them later to run. We are only going to run StartDreck right now.

    This step is very important - you need to be completely disconnected from the internet (physically disconnecting the line to your analog modem or ethernet cable from your computer is best way to be positive).
    What we are going to try to do is identify the hidden file that is causing the problem. So now we are ready.

    - Run StartDreck.exe
    - Click on: Config
    - Click on: Unmark all
    - Check only the following boxes:
    - Registry | run keys
    - System/drivers | Running processes
    - Click on OK

    Post the log of results AS A TEXT ATTACHMENT.
     
  20. Kate

    Kate Private E-2

    Okay I ran the startdreck program...here is the log...

    Kate
     

    Attached Files:

  21. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay this is an unusual one. You do not have the StreamingDeviceSetup that I was expecting. So lets do the following some of which MA and I had already requested. I don't think you did them yet. Also I hope you log has not change (these hijackers often change on the fly after reboots).

    Okay! Make sure system restore is disabled and viewing of hidden files is enabled.

    Make sure you have download About:Buster: http://www.majorgeeks.com/download4289.html
    Just extract it to a folder and run it and do the update but do not scan yet. Just shut it down after updating.

    You need to print the directions below or save them locally because I need you to shutdown all browsers (IE, FireFox, etc) and do not run them again until told to. Also, you MUST physically disconnect from the Internet. Unplug your analog modem or ethernet cable (for ADSL or Cable modem) from your PC to guarantee there is no access to your PC.

    Please bring up Task Manager by hitting CTRL-ALT-DEL and click the Processes tab. Find the below processes and End them (tell me if you have any problems doing this):
    WINVM.EXE
    IETY.EXE

    Now we are going to use notepad to erase the contents of the C:\WINDOWS\adndj.dll file shown in the R1 lines of your HijaakThis log. To do this click Start, Run, and enter the following command "notepad C:\WINDOWS\adndj.dll" (without the quotes) and click OK.

    Now in the notepad window, hit CTRL-A to select all contents of the file then hit the Delete key to delete all lines of the file. Now save the file (yes as an empty file). Now using Windows Explorer, locate the file C:\WINDOWS\adndj.dll and right click on it and select Properties and change the attributes to Read Only and click OK. Let me know how this all proceeds.


    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\adndj.dll/sp.html#96676
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\adndj.dll/sp.html#96676
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.rr.com/v5/home/0,1793,135,00.html
    R3 - Default URLSearchHook is missing
    O2 - BHO: Class - {149E0B62-F53C-DC8F-8A0A-C09F8001C3BE} - C:\WINDOWS\SYSTEM\WINBC32.DLL
    O4 - HKLM\..\Run: [Real-Tens] "C:\Program Files\Real-Tens\Real-Tens.exe" /H
    O4 - HKLM\..\RunServices: [IETY.EXE] C:\WINDOWS\IETY.EXE
    O4 - HKLM\..\Run: [WINVM.EXE] C:\WINDOWS\WINVM.EXE
    O9 - Extra button: FlashKeeper - {86301D40-94C1-4a5e-843B-7F43965E364A} - C:\Program Files\FlashKeeper\GetFlash.htm (file missing)
    O9 - Extra button: SMS - {F08E1604-39FA-48b0-AE59-DF5BCD1646FA} - C:\WINDOWS\SYSTEM\SMARTSMS.DLL
    O9 - Extra 'Tools' menuitem: SMS versenden... - {F08E1604-39FA-48b0-AE59-DF5BCD1646FA} - C:\WINDOWS\SYSTEM\SMARTSMS.DLL
    O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptem...iveSecurity.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/gam...aploader_v5.cab
    O16 - DPF: ConferenceRoom Java Client - http://irc.theamateurchat.com/java/cr.cab

    Run About:Buster and save the log to ablog1.txt

    Now boot in safe mode and use Windows Explorer to delete:
    C:\WINDOWS\adndj.dll
    C:\WINDOWS\SYSTEM\WINBC32.DLL and look for C:\WINDOWS\SYSTEM\WINBC32.EXE or C:\WINDOWS\SYSTEM\WINBC32.DAT and delete too
    C:\WINDOWS\IETY.EXE and look for C:\WINDOWS\IETY.DAT or C:\WINDOWS\IETY.DLL and delete too
    C:\WINDOWS\WINVM.EXE and look for C:\WINDOWS\WINVM.DAT or C:\WINDOWS\WINVM.DLL and delete too
    C:\Program Files\Real-Tens <---- the whole directory

    Reset Web Settings by clicking Start, Control Panel (for some systems it may be Start, Settings, Control Panel) and select Internet Options. Then click Programs and click the Reset Web Settings button. Then go back to the General tab and set your home page back to what you like (i.e., www.majorgeeks.com). Click Apply. Now click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    Now run About:Buster again and save the log to ablog2.txt

    Now reboot in normal mode with your internet connection plugged in and come back here and tell me how everything above went. Also post the two About:Buster logs as attachments. The open & close a few Windows Explorer sessions. And the get a new HijackThis log and post it.
     
  22. Kate

    Kate Private E-2

    Chaslang,
    I opened the task Mgr and quit WINVM (none of the programs have .exe after them) it quit fine nothing weird happened, there was no IETY.EXE or IETY to quit on.
    I went into run and did the notepad thing but a box came up "can not find c:\windows\adndj.dll" do you want to create a new file...I said no
    I ran hijack this and deleted what you said and will post both buster logs...
    when I rebooted in normal...the control panel popped up
    on start up and when I click on my IE icon I still get
    explorer caused an error in <unknown> so I am here via real player again...
    I am not sure what you mean by opening a few windows explorer sessions tho...so I guess I will just open and close the program up a few times and do a new hijack log.
    Kate
     

    Attached Files:

  23. Kate

    Kate Private E-2

    here is my hijack log...its weird because I deleted the
    first 2 items...the BHO thingy and the missing search hook
    but its still there :rolleyes: it that because I was in safe mode when I did it??

    Kate
     

    Attached Files:

  24. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I forgot you are using WinMe. Task Manager in WinMe did not show the .exe. It probably would be a good idea to use ProcessExplorer instead. I gave that link in the Generic Solution thread but here it is anyway. http://www.sysinternals.com/files/procexp9x.zip

    Extract it someplace you can find it and use it from now on instead of Task Manager. It will show the .exe and will show many things that Task Manager will not. Also it does a better job ending processes.

    The reason you could not find c:\windows\adndj.dll is probably because the hijacker has already mutated. You need to stop rebooting or shutting down your computer after posting a HijackThis log so the directions I supply will still be correct. You still have signs of the hijacker in your log. So get ProcessExplorer ready to go and post a new HijackThis log. Do not edit or fix anything on your own. Wait for me. Also, you must not shut down or reboot you computer after posting your log. You can disconnect your internet connection and shut off your monitor but do not shutdown the CPU.

    Also double check to make sure you still have viewing of hidden files enabled. You have to be able to locate the DLL that we need to edit (later). If that does not work (i.e., you cannot find the file), the fix will not work. In some cases it may be necessary to locate the file using Windows Explorer and to right click on it and change its attributes so that it is not hidden and not a system file.

    And make sure you have your system restore disabled too.
     
  25. Kate

    Kate Private E-2

    okay setting are still at "show hidden files" and system restore is checked to disable...this is my newest log...
    I will not shut down, I will only turn off the cable box.

    Kate
     

    Attached Files:

  26. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Hmmm! Right now a full blown infection does not seem to exist. So I'm not sure we can do a full fix. So let's just try the following.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R3 - Default URLSearchHook is missing
    O2 - BHO: Class - {8A21261B-1D1C-3E80-0116-95C04A8233EA} - C:\WINDOWS\APIWJ32.DLL

    Then boot in safe mode and locate the below file and delete it:
    C:\WINDOWS\APIWJ32.DLL

    Make sure you find this file. Let me know if you run into a problem locating this and deleting it.

    Run About:Buster and save the log to ablog3.txt

    Reset Web Settings by clicking Start, Control Panel (for some systems it may be Start, Settings, Control Panel) and select Internet Options. Then click Programs and click the Reset Web Settings button. Then go back to the General tab and set your home page back to what you like (i.e., www.majorgeeks.com).

    No reboot in normal mode. Open & close a few internet explorer sessions. Then reboot again.
    Now get a new HJT log and post it here along with the ablog3.txt file (as attachments).
     
  27. Kate

    Kate Private E-2

    I did everything except I could not find the file C:\windows\apiwj32.dll...I did a search in windows explorer...I explored...still no luck...
    BUT my shortcut for IE works...so far NO errors
    I can't believe it! thank you thank you so much!!!
    wooohooo! you guys are awesome!!!!

    here are my new logs

    Kate
     

    Attached Files:

  28. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome! You look clean now!
     
  29. Kate

    Kate Private E-2

    I did get one error again...but I am not too worried....especially if I am clean...again thank you Chaslang and M.A. you guys are the best!!!...I have one last question...with all the new toys I now have in my arsenal...when do I use them? daily, weekly...or only when I have problems?

    Have a great nite!

    Kate
     
  30. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome but what error did you get?

    You only need to run HJT when requested. But you should run a scan with Ad-Aware SE & SpyBot S&D at least once a month. More frequently if you do lots of surfing. It would not hurt to run CCleaner at the same time too. But you may want to configure it to not clean certain cookies that you want to save.
     
  31. Kate

    Kate Private E-2

    I got the "explorer has caused an error in <unknown>
    explorer will now close". It has not happened since...of course now that I have said that...it will...lol

    thank you...I will run once ~ 2 times a month

    Kate
     
  32. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome! Safe surfing!
     

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