1. 

   durkinjt Corporal

   Was having some problems with my computer, a Dell XPS 8700, 1T HD 16 Ram .i7,Tried to reset to factory, got this message, "Unable to reset PC. A required partition is missing." Any help appreciated

    

   durkinjt, Jan 21, 2016

   #1
2. 

   MaxTurner Banned

   Windows 7, 8, 8.1 or 10?

    

   MaxTurner, Jan 21, 2016

   #2
3. 

   durkinjt Corporal

   Sorry, Win 8.1

    

   durkinjt, Jan 21, 2016

   #3
4. 

   plodr MajorGeek Super Extraordinaire Moderator Staff Member

   Did this computer come with 8.1?
   
   Request restore disk if the partition is gone
   https://www.dell.com/support/home/us/en/04/media

    

   plodr, Jan 22, 2016

   #4
5. 

   durkinjt Corporal

   Thanks with the restore disk do you need to format the HD first?

    

   durkinjt, Jan 24, 2016

   #5
6. 

   plodr MajorGeek Super Extraordinaire Moderator Staff Member

   Did the computer come with 8 or 8.1? If you upgraded to 8.1, the computer would be restored to 8 not 8.1.
   
   Have you created a rescue disk as mentioned here?
   http://www.dell.com/support/content...ell-backup-solutions/Dell-Backup-and-Recovery

    

   plodr, Jan 25, 2016

   #6

Your name or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?

Stay logged in

---

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds

---