Resetting router

Discussion in 'Hardware' started by JimLL, Dec 30, 2010.

  1. JimLL

    JimLL I can't follow the rules

    I have a new wireless router, highly recommended by many people, that has had to be reset several times. Are routers just difficult things in general to keep going right?
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Not really but at times they do like a reset, or a firmware update (so check for firmware updates as they may cover stability and connection issues, most should have a update log or version log to tell you what the firmware updates).

    If the router is having to be reset alot then you likely have a connection issue somewhere, could be your ISP, if on DSL then your phoneline from the Exchange to your Home maybe old cables subject to interference, to the cabling in your home being old.

    Could be software so test the PCs in Safe Mode with Networking and see (F8 at boot for Safe Mode menu), disable 3rd party antivirus and firewalls to test also.

    Can also be interference from other electical devices, walls (old houses with thick walls do suffer wifi connections at times).

    A reset once in a while is ok, but if you are having to do this alot daily or weekly then something else is causing it, if you have a thread on this already then link to it here, if not then give us specs of PCs, Windows versions (+ service packs) and how they connect, to model of router and ISP and any error messages you get relating to connection.
     
  3. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    I had a Linksys router that I bought and basically threw out for that same reason. You can find many routers that have that problem if you read reviews on them on somewhere like Newegg. The new one I got after that (Linksys also) didn't have that issue, nor does my current router.

    When you say reset, I'm assuming you mean it needs to be turned off and then back on, or unplugged.

    I agree with David's statement above and it could be caused by all those things, but I also believe this is an issue for many routers in general.

    Which one do you have?
     
  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    No.
    Currently 9 computers in the house. I use a router, a switch, and a powerline over ethernet adapter in the basement. I turn on one of the 7 (two computers are NOT on the network - ever) and instantly fire up a browser and get my home page.

    Yesterday I wanted to work on one of the two computers I am fixing for a relative. I pulled the wire from the router port to one of my computers and attached it to the one I was working on. The computer got connected immediately. Also it had no affect on the 3 wireless pieces of hardware: upstairs netbook, downstairs desktop and wirless print server.

    If the router constantly needs to be reset either it is faulty, there is something in your home interfering (microwave, garage opener, cordless phone), there are neighbor's signals interfering (switch channels) or your signal is weak. For a weak signal, watch the lights on your modem. If the signal seems to drop (a green light will be flashing instead of steady), call your ISP and have them check the signal.


    I forgot to mention, we live in a home built in the 1950's with real plaster walls. The basement computers are 75 feet, as the crow flies, from the router and work wirelessly. I've since installed a POE for one of the computers to replace the wifi dongle.
     
    Last edited: Dec 30, 2010
  5. JimLL

    JimLL I can't follow the rules

    I run wireless on a currently updated XP Pro, SP3 on a 2 ghz Thinkpad laptop.

    The router is a new Linksys WRT54GL, version 4.30.11.

    First off, it's not "going crazy" like my old one did, so it's not a huge deal, which is why my OP was brief.

    Actual network operation seems fine, but it sometimes loses the (comcast cable) internet connection. At first it was maybe 4 or 5 times in 2 weeks, but hasn't had to be reset in a couple weeks.

    I don't actually reset it - Powering down for 30 seconds does the job a lot more easily.

    It is about 3 feet from the modem, but within 6 inches of a DVD recorder that I haven't used for a while. Perhaps I can set up a shield between them and see what happens.

    It's closer to the corner of a 30 inch flat screen LCD TV and a cordless phone I can't find frequency figures on. But both of those are under regular use.

    Maybe it was just getting "broken in."

    An added thought: The computer (My Network Places and View Available Networks) says it is connected, but browsers and emailers say otherwise.
     
    Last edited: Dec 31, 2010
  6. JimLL

    JimLL I can't follow the rules

    Actual network operation seems fine. The internet connection drops.
     
  7. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    I'm with Comcast on a Linksys WRT54G (older router than yours which runs on linux - your L at that back indicates your unit runs on linux).
    I had Comcast to the house, after I replaced the modem at tech support's recommendation and it did not stop the internet drop problem. Tech support thought my modem might be going bad. It wasn't so I now have a spare modem if the current one fails.
    The Comcast tech that came to the house discovered that my signal was at the threshold of adequate. He installed a signal booster in the basement and also replaced all the cables going from wall to modem and to television sets with better cable.

    If your internet keeps dropping off, give Comcast tech support a call and ask them toi come to your home and check your signal.
     
  8. JimLL

    JimLL I can't follow the rules

    My modem is also not the problem, otherwise resetting the router would not reinstate the connection.

    What signal are you referring to as being inadequate? My wireless network signal is fine and I'm puzzled how a direct cable connection right to the router would involve a signal - assuming that you are talking about an RF signal.

    Also the internet connection light on the router goes out, seeming to indicate that the problem has nothing to do with the wireless. Or is it about some other kind of signal?
     
  9. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    The signal coming into my house from Comcast. They tested at the pole, at the drop into my house and at each location (4 televisions and my modem).

    If the modem light stay lit but the router light goes out, it seems like a router problem. The router whether wired or not, depends on getting the info from the modem which gets the signal from Comcast.
     

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