Roguekiller Running 3 Hrs

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by harvastmoon, Feb 25, 2018.

  1. harvastmoon

    harvastmoon Private E-2

    Didn't know where to post this question.
    I'm running roguekiller v12.12.5 and it's been running for three hours now is this normal?
     
    harvastmoon, Feb 25, 2018
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Shut it down. Reboot and try again. If you still can't get it to complete, move on with the rest of the Read and Run First instructions.
     
    TimW, Feb 25, 2018
    #2
    bbbluz likes this.
  3. harvastmoon

    harvastmoon Private E-2

    It finally finished after 5 hrs and it produced a report which I will post. should I start a new thread in asking for help with PUP.Optional.DriverDoc, [Key] - HKLM\SOFTWARE\MimarSinan
     
    harvastmoon, Feb 25, 2018
    #3
  4. harvastmoon

    harvastmoon Private E-2

    I'll post it here to save time and you can let me know otherwise.
    My problems 2 of them are that after starting up computer everything was extremely slow and eventually would just keep chugging on whatever I clicked.
    then when I rebooted I would get a screen saying Hard-disk drive failure, Strike the F1 key to continue , F2 to run the setup utility. neither worked so I reboot and hit F8, and click around but nt change anything then hit exit and then it will go normal window startup.
     

    Attached Files:

    Last edited: Feb 25, 2018
    harvastmoon, Feb 25, 2018
    #4
  5. harvastmoon

    harvastmoon Private E-2

    AdwCleaner log now attached
     

    Attached Files:

    harvastmoon, Feb 25, 2018
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to run MGTools.exe and let it run until it says it is finished.

    So far, no malware, but let's run one more scan:

    Please download Zemana Malware Removal to your desktop and run it please.

    It auto updates, and you click scan. After it's finished, click on the icon that looks like Cell phone strength bars. High-light the report (by date log was produced) and click on the "Open Report" icon. (looks like a folder). That notepad.txt can then be copied/pasted into another .txt doc and saved. Upload that, please.
     
    TimW, Feb 25, 2018
    #6
  7. harvastmoon

    harvastmoon Private E-2

    Here is MGlogs. I didn't upload it before, sorry. will run Zemana now.
     

    Attached Files:

    harvastmoon, Feb 25, 2018
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    All that zip includes is the UnKey file. Please run it again.
     
    TimW, Feb 25, 2018
    #8
  9. harvastmoon

    harvastmoon Private E-2

    ok will do now.
     
    harvastmoon, Feb 25, 2018
    #9
  10. harvastmoon

    harvastmoon Private E-2

    Also I had down loaded Zemana last week and ran it but didn't know what to look for. Now it says that my free trial is expired. I will post that old log maybe it's useful.
     

    Attached Files:

    harvastmoon, Feb 25, 2018
    #10
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. What issues are you still having, if any?
     
    TimW, Feb 26, 2018
    #11
  12. harvastmoon

    harvastmoon Private E-2

    Right now My mouse is a bit sluggish as well as opening any programs or tabs on google browser.
    It was not like this earlier today, just in the past hour or so.
     
    harvastmoon, Feb 26, 2018
    #12
  13. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try a reboot.
     
    TimW, Feb 26, 2018
    #13
  14. harvastmoon

    harvastmoon Private E-2

    ok
     
    harvastmoon, Feb 26, 2018
    #14
  15. harvastmoon

    harvastmoon Private E-2

    Reboot and this comes up.
     

    Attached Files:

    harvastmoon, Feb 26, 2018
    #15
  16. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to address this in the software forum.
     
    TimW, Feb 26, 2018
    #16
  17. harvastmoon

    harvastmoon Private E-2

    OK thank you.
     
    harvastmoon, Feb 26, 2018
    #17
  18. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No problem. Good luck.
     
    TimW, Feb 26, 2018
    #18

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