rookie question

could anybody be so kind as to clue me in on what it means when there are exclamation points in the device manager. my cd rom drive shows as:
sony !!CE-SW!CRY330E!. it didnt used to be like this. it used to be something like:sony CRX something and with no exclamation points. i've made no driver changes or any thing like that. it happened after a system restore but then because of this i undid the restore operation but it still remains messed up. also the drive wont recognize any type of media but of course the device manager says everything is A-Okay as always. can anybody help me ? if so thanx in advance.

 

thats exactly what i thought but when i try to update the driver through the device manager it says "cannot continue the hardware update wizard" the wizard could not find a better match... and so on and so forth. got any ideas on what i could be doing wrong or another plan of attack? if you or anybody could help me through this i would be very appreciative. thanx.

 

Suggest that you download Everest from here at MG http://www.majorgeeks.com/download.php?det=4181 This should tell you were to get a new driver for your Sony CD and if the driver is not working, it is also a great tool for any other problems. Hope that helps

 

believe it or not i did just that, yesterday in another failed attempt to solve this problem.

 

Found this link on another thread which might help http://support.microsoft.com/kb/314060/

 

Delete the device from device manager and reboot. When windows finds the device and asks for a driver, point windows to the directory where you stored the proper driver.

Windows may even load the proper driver automatically upon reboot.

 

On a side note, its generally not a good idea to use your email address as your user name. You'll end up getting quite a bit more spam.