round & round the KEYBOARD I go

family hp pc w/ winxp home edition.

can boot into welcome screen, keyboard not functional.

can reach windows explorer as Guest, but restricted ability.
but can open programs. cannot remove anything because logged on as guest.
cannot boot safe mode because of no keyboard function.

mouse operational but cannot access administrator privileges since i cannot
type in any password.

cd drawer not operational, don't know if this is related issue or due to grandaughter's button-pushing technique.

pc has 3.5 drive and usb port.

can reach windows explorer as Guest, but restricted ability.

have replaced with a working keyboard, did not solve the issue.

does removing cmos battery correct any corrupted configurations.

all suggestions appreciated.

 

Did you reboot after changing keyboard? The keyboard is loaded during POST.

It couldn't hurt to remove the CMOS battery for a couple of minutes. Make sure PC is unplugged when you do it.

Are you using ps2 or usb keyboard. Ps2 would be best to troubleshoot.

 

new and working ps2 keyboard was installed and then re boot.
no change still cannot type

 

P:cool

post is CLOSED.

thanks for help in this matter, daughter folded under pressure and bought new pc.

discarded this one.

interesting problem, though.