Rundll error after running antivirus and antispyware

cindywith3cutecats · Nov 30, 2008

I ran my CA security and Superantispyware. Reboot the computer and I got to rundll errors at start up. I did get rid of one of them. The one left is this
loadingc:/windows/system32/kugotehe.dll. I have googled to no avail on this one. The one that I cleaned up ( I went into run,msconfig.exe and found 2 of this one and got lucky when disabled the one) loadingc:/windows/system32/nayazezi.dll

Also I tried a system restore to no avail. Even tried in safe mode. Will not allow me to restore back prev. to getting the virus.

Any help would really be appreciated. Thank you for your time

TimW · Dec 1, 2008

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide

Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

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Rundll error after running antivirus and antispyware

cindywith3cutecats Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member