Runner Error

I hope this is the right place to post this. If not I'm sorry in advance. Ok for the problem. When I start up my computer I keep getting this error:

Runner File Name(Updates from HP.exe) lacks a (the appid separator)

It just popped up on my computer today. I have never seen it before.

 

Yes I doid do a spyware scan and this error popped up after. I just installed and ran regcleaner bu HP.exe was not in the start ups list or any other list. Thanks for your help though. Might you have another suggestion? Thanks.

 

Not sure what you mean by screenshot. Does this help?

 

I deleted those items from the computer and when i rebooted i still had the same error pop up. A quick ?. This isnt an error that's gonna cause any major problems to my computer is it? I want you to know I really do appreciate your help.

 

Click START, RUN, type in MSCONFIG hit enter.

Select the "Selective Startup" radial button.

Uncheck "Load startup Items"

Hit, okay, then reboot.

Do you still get the error?

If not, a list of what those startup items are, would be nice....

 

I didn't get the error this time. Now the silly ?. How do I get a list of startup items?

 

Go back into msconfig


Click the Startup Tab (near the top) You will see a list of "unchecked" startup items.

One of two things you can do. The tedious way, or the lotsa typing way.

The tedious way is check one box and then hit okay and reboot. If everything is okay, then go back into msconfig, and check another. Repeat, and rinse. Once you find the entry that gives you the error, tell us.

The long typing way is to list all those entries for us.

 

I found it. Here it is. C:\PROGRA~1\UPDAT...common startup.

 

Well, if you have found it, just keep it unchecked, and you should be fine!

Also, what you put "C:\PROGRA~1\UPDAT..." is unknown to me....but....

With msconfig open, at the startup tab, if you scroll (that bar at the bottom, move it far to the right). to the right, you whould see the ...

now move your mouse next to that up arrow looking thing. Then move to just the left of the location....Once you see something that looks like this ---> <|> (not exactly like this, but your cursor should change to something like this) left click and drag your mouse to the right. This should revial the location of the problem you are having. Post that here.


Or just forget it, and check everything, except for that which causes your error.....