Runs Slow And Stalls Sometimes

Larry47 · Apr 5, 2021

I ran the programs you requested and would like someone to look at the logs. The one program would not run.
This is win 10 pro, 64 bit, 8 g RAM 1 TB HD. I run Super Antispyware, Malware Bytes, and windows antivirus.
The HD is almost full. Is that a possible problem? If you see an "F" drive it is an internal HD used for storage only.

The screen shots on your page in many cases do not look like the actual program but I tried my best to follow your instructions.

MG tools is a folder on the root of C, but it has many many files. Do you want each of those copy/pasted by "upload a file" or do you want a copy past to this area? It will not allow me to upload the folder.

TimW · Apr 5, 2021

I would like you to attach RogueKiller ( unless this is the one that wouldn't run ) and also ATTACH the MGLogs.zip

Larry47 · Apr 6, 2021

Got the Rogue Killer to run today and have attached the file along with the MB log.

TimW · Apr 6, 2021

Have RogueKiller remove these:
¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Processes ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤
[Keylog.Gen0 (Malicious)] MicTray64.exe (10160) -- (Conexant Systems, Inc.) C:\Windows\System32\MicTray64.exe -> Found

¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Tasks ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤
[Keylog.Gen0 (Malicious)] (Conexant Systems, Inc.) \Microsoft\Windows\Conexant\MicTray -- "C:\Windows\System32\MicTray64.exe" -> Found

¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Files ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤
[Keylog.Gen0 (Malicious)] (file) MicTray64.exe -- (Conexant Systems, Inc.) C:\Windows\System32\MicTray64.exe -> Found

Reboot and rescan with RogueKiller and attach the new log.

You didn't allow MGTool.exe to run until completion. Please try again.

Larry47 · Apr 6, 2021

Did the removal and here is the new log for RK.

MGTool was tripping MalwareBytes so I disabled it, did a restart. Now when I click on the MGTools link it does nothing.

TimW · Apr 6, 2021

Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The red is merely informational.

cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
GetRunKey <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.

Larry47 · Apr 6, 2021

Let's see if this works. I went to another computer, DL the MGTool file and moved it on an thumb drive to this computer. The log file from that exercise is what I have uploaded.

TimW · Apr 7, 2021

I am not seeing any malware. You really need to empty your temp files. What issues are you still having?

Larry47 · Apr 7, 2021

It has not stalled like it used to, but still seems slow. Boot up time is terrible and for the first 10 minutes it is booted up it is really slow. When I say slow, it would be slow as in dialup speed. You can almost see the page loading except it doesn't load line by line, but it hesitates and then suddenly loads. Almost like there is something running in the background. I use Carbonite for cloud backup and it updates by itself. Maybe that could be a problem?

Temp files? If I look under file explorer there are hardly any files under Downloads. Is there another area to look at? I run Disk Cleanup about once per week and also the system cleanup portion too.

In addition I changed my DNS, but it changed the up/dn speed very little although my main complaint is the actual PC speed.

How about my HD? Is it too full and causing it to run slow? C drive is 818 G and D drive is 15 G. They are both on the same physical drive. It is a 1 TB drive. I have 8 G of RAM. F drive is an internal drive used for storage only. Do you do hijack this logs? Should I think about wiping my drive and reloading it from scratch?

TimW · Apr 7, 2021

Right click the start icon and click on RUN ... when it opens, type in: %temp% and delete all you can.

As to slowness, that can be caused by numerous issues that are not necessarily malware.

I would suggest you post in the software forum for additional assistance.

If you are not having any other malware problems, it is time to do our final steps:

We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.

Re-enable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.

Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.

If running Vista, Win 7 or Win 8 or 10, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

Larry47 · Apr 7, 2021

Under the App Data there are three folders, local, locallow, and roaming. Can they be deleted also?

TimW · Apr 7, 2021

That would be a question for the software forum.

Larry47 · Apr 7, 2021

I followed the above instructions and feel things are better than before. Thank you for your help!

TimW · Apr 8, 2021

Good to know.

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Runs Slow And Stalls Sometimes

Larry47 Private E-2

Attached Files:

AdwCleaner[C00].txt

HitmanPro_20210405_1519.log

Malware.txt

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Larry47 Private E-2

Attached Files:

MGlogs.zip

RK Report.txt

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Larry47 Private E-2

Attached Files:

RK 2 log.txt

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Larry47 Private E-2

Attached Files:

MGlogs.zip

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Larry47 Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Larry47 Private E-2

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Larry47 Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Runs Slow And Stalls Sometimes

Larry47 Private E-2

Attached Files:

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Larry47 Private E-2

Attached Files:

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Larry47 Private E-2

Attached Files:

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Larry47 Private E-2

Attached Files:

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