same problem with marie.(no sounds)

Hi and Welcome

While your issue maybe the same as Marie's, its not necassarily going to have the same fix as hardware and software could be vasty different so moved your question to its own thread to gain you tailored replies to your system as we also dont know what Windows version your using also, maybe different.

If hardware is working ok and no sound then check is Sound set to Mute or Low Volume, are speakers ok, check in Services that the Windows Audio Service is Started and set to Automatic.

Also tell us when did this happen, did you just re-install Windows, did this happen after an update of an application or Windows update, or just random?


If your PC is one from the likes of DELL, HP, Sony, etc what is the Make and model varient as this will assist us if we need drivers?

If your PC is a home or custom build what is the motherboard make and version?

Is Realtek needed well not if your PCs hardware is nto Realtek based, as for Everest then yes as it gives us alot of information to help us help you as we are not sitting at the PC to see what hardware is installed.


To find this info you can use the likes of Everest to find this info, at times a summary log of your PC can help, to do this

Install Everest and run
Click Report (top menu) > Report Wizard > Next
Choose All Pages > Next
Choose Plain Text > Finish and wait for report to generate
Click Save to File and leave the File Name as Report, then click the Save as Type dropdown and choose Report files (*txt) and click Save (n.b. Save to desktop is best as easy place to find it, use Browse to locate desktop)

Then attach your log to your next post as per these instructions HOW TO: Attach Items To Your Post

 

Hi Posporo

No probs, many thanks for letting us know its fixed and lets just hope it was one of those glitches that dont come back but at least you now know what info we will need to assist you or now armed with what we use, you may well not need us and troubleshoot an audio issue on your own