Screen goes black, turns off/ on by itself "Display driver stopped working nvlddmkm

Discussion in 'Hardware' started by computerfailure, Feb 11, 2011.

  1. computerfailure

    computerfailure Private E-2

    This is a continuation of a problem I am having. As I am using the computer, the screen turns off and back on again with only the cursor visible then it turns to my normal screen with "Display driver stopped working and has recovered driver nvlddmkm", it then immediately lags, freezes and the screen goes black again. Driver won't update when I try, says update failed. Vista says it is up to date.

    Problem info and etc

    Product
    Windows

    Problem
    Video hardware error

    Description
    A problem with your video hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 4105

    Files that help describe the problem
    WD-20110211-0136.dmp
    sysdata.xml
    Version.txt

    Extra information about the problem
    BCCode: 117
    BCP1: 86EEB3E8
    BCP2: 8F014EB0
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1

    driver version 7.15.11.6960 driver date: 10/01/2008

    Computer info:
    HP AMD Phemon(tm) quad-core processor 2.20Ghz 3 gb 32 bit OS, 640 gig hard drive, processor 9500,
    Nvidia GeForce 8500 GT graphics card
    Vista home premium

    Scanned with MalwareBytes, Superantispyware, AVG, etc I do not think it is a problem with a virus? No hiccups or noise from the computer when it freezes and goes black.

    Any suggestions would be greatly appreciated.
     
  2. abekl

    abekl First Sergeant

    Re: Screen goes black, turns off/ on by itself "Display driver stopped working nvlddm

    Go to the Nvidia site and DL and install the latest graphics driver for your version of Windows (you don't say what version you are using so I can't provide an exact link).
     
  3. computerfailure

    computerfailure Private E-2

    Re: Screen goes black, turns off/ on by itself "Display driver stopped working nvlddm

    The info I list is Nvidia GeForce 8500 GT and when I try to update the driver it says the update failed every time.
     
  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Re: Screen goes black, turns off/ on by itself "Display driver stopped working nvlddm

    Trying to install the driver using an admin account? If not, that's what you need to do in Vista.
     
  5. thesmokingun

    thesmokingun MajorGeek

    Re: Screen goes black, turns off/ on by itself "Display driver stopped working nvlddm

    just to make sure, are you using the latest version, 266.58?
    when running the setup, select custom, and then select the box, clean install. It will remove any preferences you have saved, but might help.
     

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