Sending this in safe mode

Hello, aura5195

Using "Programs & Features" uninstall: (If you do not find it or it will not uninstall, just keep going.)
Java 7 Update 45
Java(TM) 6 Update 30

Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:files
C:\Program Files (x86)\Conduit\Community Alerts 
C:\Program Files (x86)\Conduit\Community Alerts\Alert.dll 
C:\Program Files (x86)\Conduit
C:\ProgramData\APN\APN-Stub\W3IV6-G\APNIC.7z 
C:\ProgramData\APN\APN-Stub\W3IV6-G\APNIC.dll
C:\ProgramData\APN\APN-Stub\W3IV6-G\Setup.ini 
C:\ProgramData\APN\APN-Stub\W3IV6-G
C:\ProgramData\APN
C:\ProgramData\Ask
C:\Users\Home\AppData\Local\Conduit
C:\Users\Home\AppData\Local\Google\Chrome\User Data\Default\Web Data
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\AppNotification.js 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\Images\close.png 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\Images\like.png 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\Images\Next.png 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\Images\Next_hover.png 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\Images\powered-by.png 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\Images\Prev.png (Conduit)
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\Images\Prev_hover.png 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\Images\settings.png 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\Images\Thumbs.db
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\Images
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\initialNotification.html 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\main.html 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\NotificationDialogStyle.css 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\NotificationDialogStyleIE9.css 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog\sampleNotification.html 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\DialogsAPI.js 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\AppNotificationDialog
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\PIE.htc 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\settings.js 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs\version.txt 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Dialogs
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Feeds\http___alerts_conduit-services_com_root_1182482_1178159_US.xml 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\Feeds
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\LanguagePacks\en.xml 
C:\Users\Home\AppData\LocalLow\Conduit\Community Alerts\LanguagePacks
C:\Users\Home\AppData\LocalLow\Conduit\Toolbar\Facebook\http___facebook_conduit-services_com_Settings_ashx_locale=en&browserType=IE&toolbarVersion=6_8_2_0.xml 
C:\Users\Home\AppData\LocalLow\Conduit\Toolbar\Facebook
C:\Users\Home\AppData\LocalLow\Conduit

:reg
[-HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}]
[-HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}]
[-HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{3c471948-f874-49f5-b338-4f214a2ee0b1}]
[-HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{80922ee0-8a76-46ae-95d5-bd3c3fe0708d}]
[-HKLM\SOFTWARE\Wow6432Node\Conduit]
[-HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
[-HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\ApnSetup_RASAPI32]
[-HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\ApnSetup_RASMANCS]
[-HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\AskPartnerCobrandingTool_RASAPI32]
[-HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\AskPartnerCobrandingTool_RASMANCS]
[-HKU\S-1-5-21-1746302872-2865033036-1574024556-1001\Software\AppDataLow\Software\Conduit]
[-HKU\S-1-5-21-1746302872-2865033036-1574024556-1001\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
[-HKU\S-1-5-21-1746302872-2865033036-1574024556-1001\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Make sure to shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Next download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
• Attach that logfile to your next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which are created when running the tool.

Now install the current version of Sun Java from:

• Go here for 64 bit OS = Sun Java 64 bit Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.
• Go here for 32 bit OS = Sun Java 32 bit Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.

Make sure that when you install the new version of Java that you uncheck the Install the Ask Toolbar junkware checkbox. You do not want to add the stuff junk that most people consider malware to your PC. Also just in case Oracle changes the Java installation in the future to possible install other junk, uncheck all but just installing Java.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select "Run As Administrator").

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXT log
• C:\MGlogs.zip
• AdwCleaner[S#].txt

Make sure you tell me how things are working now!

 

No - follow my instructions to run the C:\MGtools\GetLogs.bat file, in Safe Mode if needed. This will create an updated MGlogs.zip for attachment.

 

Also -

Please download Farbar Recovery Scan Tool (FRST) and save it to your Desktop.
For 32-bit (x86) systems download Farbar Recovery Scan Tool
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run from.
• The first time the tool is run, it also makes another log (Addition.txt).
• Attach both logfiles to your next reply. (See: How to attach)

 

I'm asking my colleagues about the problem, aura.

 

To remove some left-overs, please download and run the following, re-boot, then run it a second time.
McAfee Consumer Product Removal Tool 7.6.133.0

*We will be un-installing Kaspersky as a test.

• Un-install Kaspersky Internet Security. DO NOT re-install until instructed!
• If your internet connection is hard-wired, disconnect the ethernet cable. If wireless is being used, disable your wireless.
• Now reboot into Normal Boot mode if possible.
• Re-run both RogueKiller and HitmanPro (scans only) for fresh logs.
• Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select "Run As Administrator").
• Re-establish your internet connection now.

Please restrict your online activities to checking your email for post notifications from this thread and posting replies here.

Please attach:

• updated RKreport_SCN
• updated HitmanPro log
• updated MGlogs.zip

Please explain how your machine is running.

 

Also -

NOTE: This script was written specifically for this user for use on this particular computer. Running this on another machine may cause damage to your operating system.


Please download the attached Fixlist.txt

Save fixlist.txt on your Desktop. Make sure you save it as a txt file.

• You should now have both fixlist.txt and FRST64.exe on your Desktop.
• Now disconnect your PC connection to the internet by unplugging the ethernet cable ( if it is wireless then temporarily shutdown the wireless network ).
• Run FRST64.exe by right clicking on it and selecting "Run As Adminstrator"
• Click the Fix button just once and wait.
• Your computer should reboot after the fix runs.
• Reconnect your internet connection after reboot so you can come back here to continue.
• The tool will make a log on the Desktop (Fixlog.txt) please attach this new log to your next reply (attach or paste)

 

The "awesomeness" is chaslang's input.

Yes, for a more complete malware check.

 

Nothing dangerous detected by HitmanPro, but we have a malware scheduled Task I want gone.

Please run a new scan with RogueKiller. After it finishes the scan, select the Tasks tab and then select the below if still present, then click the Delete button.

Then immediately reboot your PC.

Running OTM by Old Timer again:

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Files
C:\Windows\system32\tasks\0
C:\Windows\system32\tasks\4574
C:\Users\Home\AppData\Local\Temp\*.*
:commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file.

After reboot, run a new scan with RogueKiller and save a log as in the original instructions and attach the new log along with the updated OTMlog.txt.

How is your machine performing? Any further problems entering Normal Boot mode?

 

Good -
Let's reinstall your anti-virus now and see how your pc runs.

 

:confused

Are you still with me, aura5195? If all is well with your machine, I have final instructions that I need to give you.
dr.m