Serious problem with my computer...

msubenji · Aug 6, 2004

I am running microsoft xp home edition. I was trying to install a software program the other day and a message popped up saying that It could not access the windows installer.

I looked all around the microsoft site but the only downloads of windows installer was for Microsoft ME, and NT.

I am at a loss for what to do, if anyone has any ideas please let me know. I looked for my XP installation disk but could not find it so there goes that idea...

Thanks for any help...

msubenji · Aug 6, 2004

It was on a cd...quark 5.0

Corporal Punishment · Aug 6, 2004

Here's MS basic trouble shooting info http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

But I dont know if that will help.

I have seen this problem while installing across a network, but not local. Perhaps your user account doesnt have rights. Have you tried logging in as administrator?

msubenji · Aug 6, 2004

I recently added adaware and used it to remove some spyware. I am not sure but maybe it deleted some files that are needed for the installer to work.

And yes I am logged in as the administrator.

Corporal Punishment · Aug 6, 2004

I doubt that. Can you give me the exact error message, please?

msubenji · Aug 6, 2004

Figured it out...

Went into the system utiliity and somehow the windows installer under the services tab had become unchecked.

Checked it and rebooted, working like new...

Thanks for all the help...

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Serious problem with my computer...

msubenji Private E-2

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Corporal Punishment Head of Software Shenanigans Staff Member

msubenji Private E-2

Corporal Punishment Head of Software Shenanigans Staff Member

msubenji Private E-2