Service pack 3

Discussion in 'Software' started by Dan_UK, Sep 6, 2008.

  1. Dan_UK

    Dan_UK Private E-2

    When I download Service pack 3 it downloads and then gets about half way through installing and says 'Control ID not found'.

    Strange?
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    While this KB lists for SP2 its also true for SP3 and if you have eTrust AntiVirus installed, which will give you that error http://support.microsoft.com/kb/878472 Workaround is listed in the KB article.
     
  3. Dan_UK

    Dan_UK Private E-2

    I have Trend Micro Virus Checker, so whats the problem?
     
  4. Dan_UK

    Dan_UK Private E-2

    Tried with Virus checkers turned off and worked.

    Thanks anyway!
     
  5. da chicken

    da chicken MajorGeek

    The problem is that the service pack is creating a lot of files on the filesystem at once, and the AV program wants to grab them all, lock them, and scan them. The installer will only wait a certain amount of time before timing out if it is unable to read a file from the filesystem (it can't tell if the file is locked by another process or otherwise legitimately inaccessible).

    This creates a race condition where the anti-virus program can cause large update installations to fail. This is common on any Service Pack or any other update over roughly 50MB in size, although the larger the update and the slower the computer the higher the risk of triggering this race condition fault. The .NET Framework 1.0/1.1 was notorious for triggering this error at one point.
     

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