Severly infected! : VX2, coolwebsearch, ect

Hello. I really need some help! I am having A DREADFUL time with vx2, coolwebsearch, and a host of other spyware programs I think. Everything I've tried to do to get rid of this crap hasn't worked. I have adaware with the vx2 cleaner, and every time I run a scan with Adaware I get a ton of hits, and I remove them, but they come back again. The so called "vx2 cleaner" is basically worthless, because it says my system is clean, yet it is not. I have looked & looked for a solution to this and I can't find one. I am to the point where I am just about to save my important documents & do a full system restore. I am extremely frustrated. ANY help with this would be VERY appriciated. If any more info is needed, please let me know.

 

Hi Kickum,

You likely have the new VX2 variant that is making the rounds. Before we go after the VX2 specifically, please take a spin through the Cleanup Tutorial HERE:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan and Virus Removal

There are only a few of us Volunteers who regularly offer advice in this forum. Running through the above Tutorial will remove a lot of stuff that would otherwise clog a HijackThis Log and save us valuable time.

Please let us know the steps that you are able to complete and the ones that give you problems. Note that you need to be in Safe Mode with System Restore OFF (if you have it - you didn't give OS) and have the Viewing of Hidden Files ENABLED as per the instructions in the link. Make sure to do the Online Scans.

Post back and let us know how you fared. Also, send us a HijackThis Log. Please be sure to follow the instructions below:

Note that your HijackThis should be up-to-date (v1.99) and MUST be extracted to its own safe folder – C:\Program Files\HijackThis!
Should you need a Fresh Download of HJT, get it HERE: HijackThis v1.99

Also note that, before you scan, you MUST close all running programs including your web browser, e-mail and items in the system tray.

Please save your HJT Log as a .txt File and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

I’m not around this forum too often these days, but somebody will try to take a look when they get a chance.

Best luck
PP