Should this computer run this slow? Is it the hardware?

My neighbors been asking me for help on her computer. I installed Microsoft Security Essentials and Avast and ran a scan and nother popped up. I removed Avast, cause it slowed it down even farther. She is on dial-up, so obviously the internet should run slow but it shouldn't take well over five minutes to load facebook or even google. I also ran CCleaner. She has AMD Athlon 64 X2 Dual Core Processor 5000+, 1.7 GB ram, Nvidia GeForce 7050 PV, Nvidia Nforce 630 a. She is running Windows XP SP3; I'm afraid to know how slow Windows 7 would run. However, I still suspect a virus is involved, but I want to rule out hardware as being an issue. I suspect a virus because her dial up would start connecting on its own at random moments and NOW it wont even open the dial up box and it doesn't show her internet service or connection under network connections. So, my question is, should her computer be running VERY slow with this hardware. It starts up fairly fast, but programs take over three minutes to load up and even then they are not fully loaded. Thank you,

Sara

 

I'd start by running a full scan with Malware Bytes.

If it shows viruses or malware, you should be able to find help in the Malware Removal forum.

Hope this helps.

 

I all so agree with Gman i would start bye scanning every thing sounds like a virus.

 

Hi my friend , what is the free capacity of your hdd ? You can download this utility

http://www.majorgeeks.com/Hard_Disk_Sentinel_d7520.html

checking your hdd's health :wave

 

There's unfortunately only 1 GB of harddrive left. She had the computer from somebody else and they have a lot of games, I noticed on there today, so I'm going to see if its okay with her to remove them. I'll run Malware Bytes as well. Thanks!

 

This is the big problem , you must free your hdd , 15 % of the disk would be free my fellow :wave