single user unable to save large file to network - disk full [-34]

I have a user on my SBS 2003 that cannot save large files to a network drive. When other users are logged onto the same computer this does not happen. The computer is running 2000, the file is a large graphics file.

The fact that any other user can save the same file to the specific spot on the network points to this user. I have opened the users rights wide open to make sure it was not a rights issue and still the same problem.

The error message is "disk full [-34]" - all the tech stuff that comes up for that error msg is about mac & does not apply as any other user can save the file -- and we don't have any mac comps or software.

I tried deleting the mapped drive & remapping -- this did not work either.

I would like to avoid setting-up a new user - being a newly appointed & untrained network administrator I like fixing the old stuff that did work & not creating my own new stuff that might not.

Thank you in advance for your help.

 

replay to xflat

This user does not have an icon like that in the system tray. I looked in the control panel & nothing like that there either. I did however check folder options - it does not help with respect to file sizes being limited.

 

I spose its a bit obvious, but have you checked Disk Quota settings on the server?

 

reply to goldfish

as in the drives size - only 16% of capacity at this time --- is that what you meant?

 

no, you can specifically set a quota for space usage on the drive. He asks if there are any user level drive space quota's in place that. I would say no, because he/she would get a different error message.

 

I'm likely to believe that that particular user does not have the proper drive mapping. I would recreate the mapped drive.

 

reply to kodo

I deleted the mapping used & recreated it just to make sure that was not the issue.

 

and you're positive this user has rights to this network drive?

 

reply to kodo

yes I even added the user to the admin group - which has all rights - just so I could rule that out

 

you added this account to admin on local machine or file server?

 

reply to kodo

on the network server - the issue is only happening when saving large files to any network drive --- on the local machine all my users have admin rights

 

when you're logged in as this user.. and you open up my computer and right click/properties of the network drive.. what does the space allocation say? how much is free/used..

 

used 32.7 gb --- free 116 gb

 

Can this person perform deletes and modifications on the drive?

 

reply to kodo

document/text files can be changed & deleted --- it seems that graphics files cannot--- such as Quark & pdf files

 

Are you saving directly to the drive from the application or just copying and pasting..?

 

resolution

Thank you so much for your help - I just tripped on the answer, while poking around in Disk Management. The quota was set way to low.

I almost gave up - Thanks again, all you guys.

What would this untrained female do without your help!

 

now I'm curious why it gave you that error.. if memory serves me, it should have said something like Quota Limit Reached On Drive blah blah blah.. hmmm.. if I had a nickle..lol