slow computer and freezes

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by staciarr, Feb 16, 2012.

  1. staciarr

    staciarr Private E-2

    some morning it runs super slow to where I have to restart it. I run malewarebytes or avira or ccleaner or tdskiller and hardly anything is found. sometimes it just freezes for 15 seconds and then get one second of nonfreeze. hoping someone can find something and help me thru this bologna
     

    Attached Files:

  2. staciarr

    staciarr Private E-2

    my mgtools log
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware in your logs, but I would still like to see the logs from running:
    MBAM
    SAS
    ComboFix
     
  4. staciarr

    staciarr Private E-2

    k here ya go
     

    Attached Files:

  5. staciarr

    staciarr Private E-2

    also avira has been notifying me that tdskiller is a virus. are the two not compatible together
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    First time I have heard Avira doesn't like TDSSKiller. But no mind, your logs are clean. I suggest you post in the software forum for further assistance.

    You need to move ComboFix directly to your desktop, or the following will not work:

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  7. staciarr

    staciarr Private E-2

    thx for your time
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Good luck. :)
     

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