Slow Computer

Greetings and :welcome: to Major Geeks Malware Forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

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Ground Rules:

• First, please keep in mind most of us at Major Geeks volunteer our assistance for your benefit in your time of need. Please try to match our commitment to you with your patience toward us.
• It is important to not run any tools or take any steps other than those I will provide for you.
• Please perform all steps in the order they are listed. If things are not clear or you experience problems be sure to stop and let me know.
• Please take special note in my instructions whether to copy and paste, attach, or upload reports or files requested in my instructions
• When your computer is clean I will let you know, provide instructions to remove tools and reports, and offer you information about how you can combat future infections.

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Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and let me know.

Please allow me some time to review what you have posted.

 

The FRST.txt report is incomplete. Could you try another scan?

 

Still did not come out correctly.

Delete the existing FRST64 file, download a new copy and try it again.