Sluggish Browsing

I will be happily browsing along and then.........everything seems to slow down to crawl. I click ctrl.....alt.......del.........and there it is every time......Updates from HP Agent. What is this and do I need to keep it?

 

First off please list your computor specs for us as well as your web browser. This way we can better help you...Thanx

 

Whoops.........I use Ms Windows XP, home edition, SP2 build 2600, HP Pavilion 061, Model DF210A-ABA a210n, Type X86-based PC, SMBIOS Version 2.31, Processor x86 family 15 model 2 stepping 9 GenuineIntel ~2491 Mhz. Web browser is SBC Yahoo DSL . I also run IE. Is this enough to help?

 

OK, I did the msconfig part so far. I should tell you that my webroot spysweeper is asking me lots of questions. I am telling it to keep the stuff I changed. Is this ok? I will run the scan now.

 

Results are in.........
1. Spyware/ Adware 24-7 Search C:\ windows\system32\unPPC.exe
2. Application/ Hidewindow.A C:\hp\bin\FondleWindow.exe
3. Application /KillApp.B C:\hp\bin\KillIt.exe
I have Norton AV, should I run that now to remove them? I also have XOFTSPY which scanned this am. Norton has not scanned for a few days.

 

I only have one AV installed. Norton. I will run it now.

 

I finally ran everything........Norton, Spysweeper, XOFTSPY, ErrorKiller.
They all showed no problems. Hopefully this is solved. Do you think so?
Something might still be there?

 

If you suspect a malware problem (which you obviously do)

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

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• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat[/B]
  • CounterSpy - ONLY IF you were not able to run Windows Defender
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!


Please start a new thread in the malware forum for your logs, we will then be able to look through them and advise you as necesary

 

Things seem to be ok now. I downloaded Zappit System Cleaner today
and my PC is running ok now. I do thank you for all your help. Until next time
I need you.........bye, bye

gardengal