Sluggish

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by mardalnel, Feb 12, 2017.

  1. mardalnel

    mardalnel Private E-2

    Hi, my computer has run fine and fast for the longest time. But not too long ago it slowed down quite a bit and now is VERY sluggish. I checked msconfig, the start folder and task manager, and I see no extra programs running. I've posted the logs that you ask for and hope you can check them for malware that might be causing this. Thank you!
     

    Attached Files:

    mardalnel, Feb 12, 2017
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding much in the way of malware. I am going to suggest you post in the software forum after we clean up a few things.

    Rerun RogueKiller and remove these items:

    ¤¤¤ Processes : 2 ¤¤¤
    [PUP.HackTool|VT.HackTool:Win32/AutoKMS] KMS Server Service.exe(1116) -- C:\Windows\KMSServerService\KMS Server Service.exe[-] -> Found
    [PUP.HackTool|VT.HackTool:Win32/AutoKMS] (SVC) KMSServerService -- C:\Windows\KMSServerService\KMS Server Service.exe[-] -> Found

    ¤¤¤ Registry : 6 ¤¤¤
    [PUP.HackTool|VT.HackTool:Win32/AutoKMS] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\KMSServerService (C:\Windows\KMSServerService\KMS Server Service.exe) -> Found
    [PUP.HackTool|VT.HackTool:Win32/AutoKMS] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\KMSServerService (C:\Windows\KMSServerService\KMS Server Service.exe) -> Found

    Reboot and rescan with RogueKiller and attach the new log.
     
    TimW, Feb 13, 2017
    #2
  3. mardalnel

    mardalnel Private E-2

    Thanks for checking out my logs. As directed I removed a few things and re-ran Roguekilller. That log is attached. I'd be glad to post to Software; I've never done than and hope it's easy to figure out.
     

    Attached Files:

    mardalnel, Feb 15, 2017
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am going to again suggest you post in the software forum for additional assistance.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8 or 10, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
    TimW, Feb 15, 2017
    #4

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