[smart Read Data] [error] (40-00)

Discussion in 'Hardware' started by smestarz, Jan 25, 2021.

  1. smestarz

    smestarz Private E-2

    I have an Scandisk SSD drive SDLF1CRR-019T-1HA1
    The drive is detected in bios, shows on my computer, but cannot access it

    It gives error of [SMART Read Data] [Error] (40-00)

    I use Windows 10 pro, X64

    Thanks in advance for help
     
  2. smestarz

    smestarz Private E-2

    when use Scandisk Guard special edition,
    I get this result

    Device 1 (A010EF6A) detected at 2021-01-26 21:55:00

    Serial Number = A010EF6A
    Part Number = SDLF1CRR-019T-1HA1
    Firmware Rev = ZR07RPA1
    Max LBA = 3750748847 (0xDF8FE2AF)
    Sector Size = 512
    Interface Type = SATA
    WWN = 5001173100CA8970
    PI Enabled = False
    PI Type = 0
    TCG Supported = False
    Life Left = 96
    Power On Hours = 23596


    [Diagnostic Report]
    Retrieving IDENTIFY data... DONE!
    Retrieving EVENT LOG... DONE!
    Retrieving CORE DUMP... DONE!
    Retrieving SMART ATTRIBUTES data... FAILED!
    Retrieving DEFECTS count... FAILED!
    Retrieving ATA LOG 03h... DONE!
    Retrieving ATA LOG 04h... DONE!
    Retrieving ATA LOG 07h... DONE!
    Retrieving ATA LOG 10h... DONE!
    Retrieving ATA LOG 11h... DONE!
    Retrieving ATA LOG 13h... DONE!
    Retrieving ATA LOG 30h... DONE!
    Retrieving ATA LOG 80h... DONE!
    Retrieving ATA LOG 81h... DONE!
    Retrieving ATA LOG 82h... DONE!
    Retrieving ATA LOG 83h... DONE!
    Retrieving ATA LOG 84h... DONE!
    Retrieving ATA LOG 85h... DONE!
    Retrieving ATA LOG 86h... DONE!
    Retrieving ATA LOG 87h... DONE!
    Retrieving ATA LOG 88h... DONE!
    Retrieving ATA LOG 89h... DONE!
    Retrieving ATA LOG 8Ah... DONE!
    Retrieving ATA LOG 8Bh... DONE!
    Retrieving ATA LOG 8Ch... DONE!
    Retrieving ATA LOG 8Dh... DONE!
    Retrieving ATA LOG 8Eh... DONE!
    Retrieving ATA LOG 8Fh... DONE!
    Retrieving ATA LOG 90h... DONE!
    Retrieving ATA LOG 91h... DONE!
    Retrieving ATA LOG 92h... DONE!
    Retrieving ATA LOG 93h... DONE!
    Retrieving ATA LOG 94h... DONE!
    Retrieving ATA LOG 95h... DONE!
    Retrieving ATA LOG 96h... DONE!
    Retrieving ATA LOG 97h... DONE!
    Retrieving ATA LOG 98h... DONE!
    Retrieving ATA LOG 99h... DONE!
    Retrieving ATA LOG 9Ah... DONE!
    Retrieving ATA LOG 9Bh... DONE!
    Retrieving ATA LOG 9Ch... DONE!
    Retrieving ATA LOG 9Dh... DONE!
    Retrieving ATA LOG 9Eh... DONE!
    Retrieving ATA LOG 9Fh... DONE!
    [Error]
    Object reference not set to an instance of an object.
    [SMART Read Data]
    [Error]
    (40-00)

    Offset(h) 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
    ---------------------------------------------------------
    00000000 00 00 00 00 ....
     
  3. plodr

    plodr Major Geek Super Extraordinaire

    I suspect the ssd is SanDisk not Scandisk. Scandisk is something you do to hard drives and not a brand of hard drive.

    I found nothing on that error.
    Perhaps contact SanDisk which is now owned by Western Digital.
    https://kb.sandisk.com/app/contact/a_id/22474
     
  4. smestarz

    smestarz Private E-2

    Thank you. Yes its Sandisk

    Retrieving SMART ATTRIBUTES data... FAILED!
    Retrieving DEFECTS count... FAILED!

    So i can see the SSD in my computer, but cannot access the Data.
     

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