Software – DWGR12S – 2010.08.31

Dr. K.D.J.H. Manilka Jayawardena,
Medical Officer,
National Tuberculosis Reference Laboratory (Central Laboratory of NPTCCD),
Chest Hospital Premises,
Welisara.
Sri Lanka.
Tuesday, 31st August 2010.​

Dear Majorgeeks Software Forum,

Software – DWGR12S – 2010.08.31​

The above computer is used for laboratory work. We have made backups in case there is loss of laboratory information or client information. Therefore you are free to do anything as we are trying to salvage the computer without formatting it. This Computer’s Startup has become very slow. The following message appears on Startup.

• Failed to connect to a Windows service
“Windows could not connect to the System events Notification Service service. This problem prevents limited users from logging on to the system. As an administrative user, you can review file system Event Log for details about why the service didn’t respond.”

• Also Installation of StartupCPL failed

• No Internet Connection is indicated and cannot Update SuperAntiSpyware or any other scanner but on clicking the icon there is internet connectivity. Using the repairs tab in SUPERantispyware, use the Repair broken Network Connection (WinSock LSP Chain) option also failed to establish the Internet connection. On running the wireless Internet, it indicates the message “Network Connection Prompt: Connection terminated”.

• Unable to run Disk Defragmenter or Install Disk Keeper Lite stating Administrative privileges are not available even though this is the Administrator account

A message appears that The COMODO Antivirus is turned off even though the programme indicates it is functioning normally and up-to-date even though its last update on 10th August 2010.

The RootRepeal did not run as it suddenly closes in the middle of the scan on Normal Startup Mode and Safe Mode.

When trying to update SuperAntiSpyware it indicates it is up-to-date even though its main screen does not indicate any update since installation.

I have run READ & RUN ME FIRST- Malware Removal Guide to make sure there are no Malware. The relevant logs were attached to the Malware Forum and they did not find any Malware.

Please advice on further action.

Thanking you.​

Yours Sincerely,
Manilka​

:confused