Software removal problems - PLEASE HELP!

Discussion in 'Software' started by rach94, Sep 6, 2013.

  1. rach94

    rach94 Private E-2

    When I load up my computer I have two pop up boxes which say "The specified module could not be found LoadLibrary (pythondll) failed".

    Then when I click okay it comes up with a different pop up for each: (1) "C:\PROGRA~2\Uniblue\DRIVER~1\PYTHON27.DLL"; (2) "C:\Program Files (x86)\Uniblue\DriverScanner\PYTHON27.DLL"

    In my programs it still had Uniblue as a driver scanner but when I click uninstall it says "Messages file "C:\Program Files (x86)\Uniblue\DriverScanner\unins000.msg" is missing. Please correct the problem or obtain a new copy of the program."

    But I am unsure about how to do this and how to stop any of these from popping up again. I've ran Spyware Doctor but it doesn't remove anything without making you pay first. And no defrag or clean up is helping.

    Also along with this software came something called Yontoo 2.053 - none of which i asked for! I have also tried uninstalling this from my list of programs but this comes up with "C:\PROGRA~3\TARMAI~1\{889DF~1}\Setup.dat Error 2 while loading archive: The system cannot find the file specified."

    I've searched the internet but nothing has helped so far!

    So please help me :)
     
  2. AtlBo

    AtlBo Major Geek Extraordinaire

    Have you used a cleaner software to clean the registry? They remove some .dlls by default, including necessary ones at times. Registry cleaners should be avoided. Using one is sort of like cleaning the carpets with a street sweeper.

    Missing .dlls could be the cause of all the pop ups, since a missing .dll can create a break in a dependency chain, leading to a series of error messages.
    If the missing .dll is from Uniblue Driver Scanner as it appears to be, you could try reinstalling Driver Scanner. Hopefully that will readd the Python27.dll file and stop the messages.

    If the Yontoo program installs with Driver Scanner, you might be able to then remove it, also. If it installs separately, you still might be able to remove it, but, if not, try reinstalling it if you can find the installer, and then removing it. If that doesn't work, try remove to force remove using Revo...
     
  3. rach94

    rach94 Private E-2

    Thank You! :) Everything has gone now and no pop ups when I start my computer!

    Do you think this will help my itunes work now?
     
  4. AtlBo

    AtlBo Major Geek Extraordinaire

    Hey rach 94...you're welcome...

    Not sure about your iTunes. Perhaps you could start another thread about it here in software.

    The information I have seen about iTunes has left me with the impression that the fixes for it are something to be careful with, so that you make sure you don't lose your music. That was just the impression I got from reading some troubles of others. Wish I knew more.

    By the way, if you get the missing file messages again in the future and if one of them is a .dll, see if you can trace it back to a program. Then you can just reinstall the program and reset the broken dependency chain. Actually, the reinstall method is quite safe (install over an existing program), so you can try it for any missing file message. Might lose some program settings (maybe not too), but I haven't run across a situation where it wasn't safe to do...

    :)
     

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