Sound Card Crash?

Discussion in 'Hardware' started by redryder, May 17, 2009.

  1. redryder

    redryder Private First Class

    Here's the story, I installed Creative Sound card for my speakers before uninstalling Realtek AC97. Foolish me. No sound. After seeking advice, I finally did a complete reinstall. I didn't have a installation disc,so installed from hard drive. This,of course reinstalled Realtek AC97. Now I have browser and computer crashes, especially when trying to play video clips from net. I have checked everything that I know of and the only thing left that I think may be my problem is a conflict between Creative Sound Blaster and Realtek AC97. Could someone help me get rid of Realtek and just use Creative? I feel like this would solve my problem. Thanks for any help that anyone could give me.
     
  2. dlb

    dlb MajorGeek

    The Realtek AC97 is built-in to the motherboard. When you first power on the PC, enter the BIOS (also called 'Setup' on some PCs). You may see a message like "Press [Del] to enter BIOS" or maybe "<F2> for Setup". The most common keys used to enter BIOS/Setup are F2, Del, F1, and F10. Once in the BIOS poke around and look for the "Integrated Peripherals" section, it may be under the "Advanced Settings" section. Anyway- you're looking for the on-board audio setting. It is likely set to 'enabled' and you want to change it to 'disabled'. Once you've made the change, be sure to save the settings before exiting. The PC will restart and the on-board Realtek audio will now be completely disbled and will no longer appear anywhere in Windows. If this doesn't fix your problem, please post the make/model of your PC and/or motherboard and clear detailed description of the problem and describe exactly what you're doing before the PC 'crashes'.
    :-D
     
  3. redryder

    redryder Private First Class

    When I boot up, I only get the message F11 to recover. I went into the device manager and disabled Realtek AC97. I then went to youtube.com and tried to play a clip. I tried to play a clip and as usual it crashed. The clip starts for about 3 or4 seconds, then I lose my connection. When I open the connection, the browser crashes and a form to send to Mozilla comes. I have sent several of these in and haven't heard from them. Sometimes,the computer crashes and reboots. It crashes mostly with video clips or movies, but I have had it crash while just reading something. Memory checks out good. I had about 48 persent free while trying to play the clip. I cannot figure out what program is causing me to lose connection before crash. Thanks for the information. Do you have any more suggestion? Other info: I use Emachine Home Edition SP3.Intel Pention 2.93GHz, 1MB Ram,100 GB Hard drive.
     
  4. dlb

    dlb MajorGeek

    I think EMachines usually use <Del> to get in to the BIOS, but it might F2. When the EMachine logo appears when you first power on, press Tab or Esc and the logo will disappear and you should then see the message for which key it is to enter BIOS/setup. Like I said, it's probably Del or F2. I strongly suggest you get into the BIOS and disable the on-board there instead of only in the Device Manager. Then once you've saved the BIOS changes and rebooted into Windows, go to Add/Remove Programs and uninstall the RealTek AC97 audio drivers and restart the PC when it finishes. I'm not real sure that the browser crashing is totally related to the possible sound card conflict, but it could be part of it. Anyway- once you get into the BIOS and get the sound disabled, let us know if this helps the situation. If not, we'll do our best to help you get this straightened out.
    :-D

    BTW- have you tried a different browser? Does Internet Explorer have issues? What about Avant or Opera?
     
  5. redryder

    redryder Private First Class

    Well, I followed your directions, F2 took me to Bios where I disabled Realtek AC97. then uninstalled it from Add and Remove in Control Panel. Bad news, it didn't help. Yes, I have tried IE. Just gave it another try. In Firefox,it crashed the browser and in IE it crashed the PC and rebooted. So, still have no idea what the problem could be. I have run virus and malware and spyware programs multible times over several weeks and it always checks out clean. Could drivers cause it to crash? I haven't installed drivers and don't know much about them. Anyway, any suggestions would be appreciated. Thanks for your patience.
     
  6. Jazagod

    Jazagod Command Sergeant Major

    my ac97 is pulling this now too, all of a sudden, I went to bios, tirned off the on boardn added a new sound card , ladeeda, cant seem to swap drivers without crash, its grrrring me, hour and a half now, usually im good at this wtf?
     

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