Sound Card Not Found

Discussion in 'Hardware' started by Rocket Man, Aug 1, 2008.

  1. Rocket Man

    Rocket Man Private E-2

    Hello, I have been having trouble with my Creative Sound Blaster Audigy 5.1 HD sound card. I recently bout some new parts for my computer (Video Card, Mobo, PSU, memory) and when everything is installed and running i came to notice the computer wasn't able to find any Sound Card installed.

    I tried removing it and moving to another slot but not luck. The card is in without a AUX cable nor a CD in cable attached. I have been informed that there is no need for it (In need of some clarification on that).

    Any help is appretiated, thank you.
     
  2. chipper_atmacneil

    chipper_atmacneil Private First Class

    The first thing I would check is the version of the BIOS, in your position. Assuming that is up-to-date, reset to defaults, and still experiencing the same problem, it's possible the sound card itself may be defective. The fact that you weren't able to get it to work after shifting its position suggests that may be the case to me. If the motherboard slots are good, the firmware is ok, and all drivers are up to date, the part may be bad. You might also want to run a diagnostic of your system, just to be sure. There are a number of programs here for that, or perhaps your BIOS may have the diagnostic functionality for the job.

    Chipper ;)
     
  3. Rocket Man

    Rocket Man Private E-2

    So you don't thing it could be the AUX and CD in wires I decided to use?

    The part worked fine in my other computer, but just has been acting up when i switched it to my new one. I will do a little more testing and report back.
     
  4. dlb

    dlb MajorGeek

    The AUX/CD headers are for audio cables that run to your CD/DVD drives. These cables are usually only needed on older CD/DVD drives. Newer drives (like newer than 2004-5) and newer sound cards (and motherboards with on board sound) deal with the audio through the data cable so a dedicated cable isn't needed, however, some VERY old mobos and sound cards may still require the audio cable, that's why even newer CD/DVD drives still have a plug-in for this 4 pin audio cable. However, this has nothing to with the card being recognized or not. If you have on board audio and the Creative card installed, there may be some type of conflict. Disable the on board audio in the BIOS. Also, disable the setting in the BIOS for "plug and play OS" (it may be worded a bit differently). This will force the motherboard to assign interrupts to each device installed instead of leaving it up to the OS. Usually, with XP, it's fine to have this setting enabled, but with older OSes, sometimes it must be disabled. It won't hurt anything so give it a shot. Check the device manager too; look for yellow exclamation points ! or question marks ? or red X's. So, post your results and please post the make/model of your motherboard and which version of Windows your using, along with the exact model of the Creative card; Creative model numbers typically look like CT4380 (older models) or maybe SB0090 (newer models). Anyway- post this info and the info about your BIOS and audio and plug-n-play settings, and we'll try to help....
    :-D
     

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