sound trouble

duyyek · Nov 12, 2008

hi im new here and let me say first i almost dident post because i read some replys to my problem and it was like reading another language. so please be patient with me folks. i just got this used computer. insted of a tower it looks like a vcr box i think its a gateway. it has windows and a window media player so it must of had sound but now it dosent. i tryed the volume controls the speakers work fine on my other pc so its not that. the other post i read said to d.l. everest i did but don't know what to do with it so i am lost. can someone help me please. thanks! p.s. yesterday was my birthday and i have a video from my grandkids but have no sound. thanks for reading!

duyyek · Nov 12, 2008

btw please email response to
username at yahoo
thanks!

Mos_Ilie · Nov 12, 2008

Hi,

Do you have a Mobo Driver Cd with this computer ?
Tray to install, maybe sound work after.
Btw, Happy Birthday and nice party all !

duyyek · Nov 12, 2008

nope i don't have the Mobo Driver Cd

plodr · Nov 12, 2008

It would help if you can find the brand (like Gateway) and the model so we know exactly what drivers you need.

If you have to, unhook the monitor and turn the computer over; there might be a model number on the bottom or the back. Do not post anything that starts SN because that is a serial number and you don't want that posted all over the internet.

ooops, where are my manners...Happy Birthday!

duyyek · Nov 13, 2008

hi thank you for your post. the only thing i can tell you is it looks like a vcr. and on the back was a model # when i looked it up this is what i got. PATRIOT BK630E . i tryed to fine a picture of it to see if thats what i have but there was no pictures in google. hope this helps.

plodr · Nov 13, 2008

Your computer might be a Book PC http://www.thebookpc.com/
I'm not having much luck tracking down the model Patriot BK630E.

I did find this:

Your book has a CMI8738 6CH/4CH PCI Audio Chip in it.
Click to expand...

If that is correct then I can get to here http://www.cmedia.com.tw/?q=en/PCI/CMI8738
and then reach a dead end because it says

Drivers

Due to the expiration of Sensaura license, the driver download site will be temporarily suspended. We will reopen the download site when the new driver is available.
Click to expand...

I'll see if there is a driver posted anywhere else.

plodr · Nov 13, 2008

I found a driver. Only download this if you are running XP
http://www.download.com/C-Media-CMI8738-WDM-Driver-Windows-XP-/3000-2120_4-10495782.html

After you download it, please scan it before you unzip it. Cnet downloads have been known to contain malware.

If you don't understand a) how to scan and/or b) how to unzip and/or c) if you are running XP, post back and someone will help you figure any or all problems out.

thesmokingun · Nov 13, 2008

a little google-ing and i found that what the patriot bk630e is probably the motherboard...and patriot doesn't have a website, and they are/were owned by amptron international, and i cant find a website specifically for that motherboard...you may need to use everest to run a report and attach it to your next post...
you can download everest here
http://majorgeeks.com/download4181.html
once installed, open the program and run the report wizard, choose hardware only and save it as a text file (you might better understand this once you run the program)
then attach that text file to your next post. Instructions on how to attach a file can be found here...
http://forums.majorgeeks.com/showthread.php?t=86880

please don't copy and paste the text in the post, as it can be a long file..

duyyek · Nov 14, 2008

here is the everest report

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sound trouble

duyyek Private E-2

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Mos_Ilie Private E-2

duyyek Private E-2

plodr MajorGeek Super Extraordinaire Moderator Staff Member

duyyek Private E-2

plodr MajorGeek Super Extraordinaire Moderator Staff Member

plodr MajorGeek Super Extraordinaire Moderator Staff Member

thesmokingun MajorGeek

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Attached Files:

Report.txt