Spybot S&D and ProcessManager Problems

For Spybot:
Try using an alternate download site or download them manually from: Spybot Search and Destroy Detection Update

For Task Manger: just double click on the outer part of the border of the window.

There is no free version of Kaspersky. We do not support any form of illegally using software that should be properly licensed. See the below thread for a few good antivirus applications that also have freeware versions:

How to Protect yourself from malware!


Try scanning with Ad-Aware in safe mode. Also uncheck the option that says "Search for Negligible risk entries. What version of Ad-Aware do you have, and what reference file version?

 

Just boot into safe mode and run it. That is only the Ad-aware version, I also wanted to know the reference file version.

Information on booting in safe mode is included in our cleanup procedures:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

 

No mattter what antivirus application you decide to use, you should only have one installed (as indicated in the link I gave you) and since your Norton has not been updated, it is of no use to you anymore.

 

Did you uncheck the option that says "Search for Negligible risk entries when you ran it in safe mode?

Does it only stop when using the full system scan? What about smart system scan?


If you still have this problem, we should look for othe possible malware issues by following our standard cleaning procedures given below (do not use full system scan for Ad-Aware).

Please follow the steps below:

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps below:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).