Spyspotter

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by dd2h, Apr 10, 2005.

  1. dd2h

    dd2h Private E-2

    I've been trying to help a neighbor who inadvertently invited Spyspotter onto his laptop :( Not sure when, but by the time he asked, he had two shortcuts on his desktop.

    After a little probing and looking, it looks like that software is not what most would want. We tried the easy uninstall route. Got the missing file response. Tried deleting all files (including hidden files), and struck out, although we did reduce the size of the remaining code (based on the startup icon info).

    Moved on to the full Major Geeks treatment (in the read this first file), but still have no success, although is it pretty unlikely there are any virus programs lurking anymore.

    I've seen an exchange involving this spyware and Windows 2000, but the system we have is XP. Sounds like HiJack This is needed, but I'd need help.

    I also get the impression that the ones pushing Spyspotter are flooding the web with links, so a search to find ways to solve the issue are very hard to find. Their link suggests a simple uninstall, but I am a skeptic, having tried.

    Anyone out there who can help?
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

    http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

    http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     

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