Spyware Attack!!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by gurucharan, Aug 8, 2004.

  1. gurucharan

    gurucharan Private E-2

    Hi people!

    I installed XP professional 2002 recently. And off late im experiencing wierd happenings with my system. List of 'em:

    1) The loading page of my IE has this message:
    Detected SPYware! System error #384
    _________________________________________________________________
    Your IP address is XX.XX.XXX.X. Using this address a remote computer has gained anaccess to your computer and probably is collecting the information about the sites you've visited and the files contained in the folder Temporary Internet Files. Attention! Ask for help or install the software for deleting secret information about the sites you visited.

    _________________________________________________________________
    Your computer is full of evidences!


    ISP of transmission: 134
    Your IP address: XX.XX.XXX.X
    They know you're using: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; DigExt)
    Your computer is: Windows XP
    Risk status for further investigation: VERY HIGH RISK

    To protect from the Spyware - click here
    To prevent information transmission - click here
    To delete the history of your activity, click here

    2) I tried to look for info on this problem and came to know about HijackThis!. I downloaded that and when I double click the installer, it does not load up. Looks like the Spy is getting rid of it.

    3) I downloaded Service pack 4 for XP and the same thing happened. It starts extracting files and vanishes in the process. Same case of the Spy playing evil.

    4) In my command promt, i cant run "regedit", or any applications related to antivirus. Calculator, IE and others work normally from the command promt.

    5) Last but not the least, any antivirus I load is not working.

    The main problem is that i know that there is a spyware and im trying to remove it, the applications vanishes....

    Any help will be higly apprciated.

    Eagerly Waiting...

    Guru Charan
     
    Last edited by a moderator: Aug 8, 2004
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    There is no such thing as Service pack 4 for XP. There is an SP4 for Win2K.

    You should download and run CCleaner (formerly called CrapCleaner) on this PC. Get it here
    Just run it and on the Windows tab (you'll see when you run it) leave the defaults and click Run Cleaner.

    See if you can run any of these online scans:
    http://housecall.trendmicro.com/housecall/start_corp.asp
    http://www.pandasoftware.com/activescan/com/activescan_principal.htm
    http://www.ravantivirus.com/scan/

    Then try downloading and running:
    McAfee Avert Stinger: http://www.majorgeeks.com/download4063.html
    Avast Virus Cleaner: http://www.majorgeeks.com/download4188.html

    Now refer to this link: http://forums.majorgeeks.com/showthread.php?t=35407 and try to work thru some of the items there not covered in my above stuff (several are also mention in this 35407 thread you can skip the ones already run). But make sure you do download and run Ad-aware, SpyBot S&D and CWShredder. Get back to me on weather you were able to download and run these items and what happened. If you have problems running any of these in normal boot mode, try booting in safe mode and running them. The only items you should not be able to run in safe mode are the three online scans. Here is how to boot in safe mode:
    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam
     

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