spyware, black screen warning, secure this, denied access...

Hi!
First time here. Not sure if anyone can help. I'm running XP and my "significant other" has managed to click on something out in the Internet...you know the story!

So the first notice was that the wallpaper was replaced with a black screen with a "warning...secure yourself...click here for uninstall instructions" blah blah blah message. It redirects to http://213.159.117.130/?affid=NAT-10 which just has the stupid message again and not much more. There is a new program on the program list called "! Secure Yourself" which also redirects to this site. I get an Explorer error when I try to open control panel, search, my computer...pretty much anything. There are a million new spyware processes running that Norton detects but "delete fails." Norton also claims to have stopped Trojan Adwaheck yesterday and the symptons don't really add up to that one... The spyware includes actalert.exe, istsvc.exe, sais.exe, vvsn.exe, zsx.exe...most of these are appearing multiple times.

Has anyone seen this combination of problems before? Any suggestions? I haven't tried downloading Hijackthis or any of the other ones I've been reading about because I kinda feel like the spyware problem is secondary...i.e. i'd rather be able to access my control panel and my computer again before i deal with internet ads...

What do you guys think?

 

Please follow all the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal


If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

 

thank you for the reply. will do and will get back to you.