Spyware won't go away

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Hopeless, Sep 7, 2004.

  1. Hopeless

    Hopeless Private E-2

    So basically I've tried everything I can to get rid of this spyware/adware/trojan. Here's my problem: something is adding 'erosearcher.com' links to my Internet Explorer favorites that I don't want, changes my homepage to http://s-redirect.com/?b=hc, and changes my searchpage. I've downloaded AdAware, Spybot S&D, Webroot's Spy Sweeper, Hijack This, CCleaner, Kill2Me, and CWShredder. Eventually I got it where AdAware and Spy Sweeper told me I had no spyware. When I thought I finally destroyed the programs, I restarted and BAM it happened again. If it helps, some programs I got rid of (or thought I got rid of?) were eZula, Peper Trojan, Wintools, and WildMedia.


    What do I do now?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You should read the tutorial in this Sticky thread < Hijack This Tutorial And How To Post Your Log File >

    And then post a HijackThis log as a .txt file attachment to your message.

    Update! Due to Hijack This logs destroying search engine and web site searches, we now ask you do not post your Hijack This log file unless requested by us. It is for advanced users, so if you do not understand how to use it, you do not need it....yet. Instead, please tell us in your post what symptoms you are experiencing so we can try and resolve it that way. When, and if, we ask you to post your log file, please attach it as a file. To do this save the log file and select manage attachments in a new thread to upload it. All running programs should be closed, including your web browser, e-mail, items in the tray, anything you can close... Close before running Hijack This!

    Do NOT run Hijack This from the Desktop, a temp folder or choose run from the download. Place it in its own folder, for example C:\Program Files\HJT
     
  3. Hopeless

    Hopeless Private E-2

    After running SpyBot Search and Destroy and AdAware, I came up with nothing again. In any case, here is my new Hijack This log.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please run the online scanners indicated in the READ ME FIRST thread too. Do that while I start to work on your log. You have some additional problems besides the redirects.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay I beat you back. Forget the online scans for now and do the below.

    What have you disabled from running in startup using msconfig? I want to understand the reason for this next line:
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

    Run HijackThis and put check marks on all the below lines and click FIX:
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://s-redirect.com/?a=2&b=hc
    R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://s-redirect.com/?a=2&b=hc
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://s-redirect.com/?a=2&b=hc
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://s-redirect.com/?a=2&b=hc
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://s-redirect.com/?a=2&b=hc
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://s-redirect.com/?a=2&b=hc
    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://s-redirect.com/?a=2&b=hc

    I believe the below 4 items are part of your problems. Unless you recognize them to be something valid follow the steps below too.
    Fix these too:
    O4 - HKCU\..\Run: [SP3264or] C:\WINDOWS\system32\SP3264or.exe
    O4 - HKCU\..\Run: [s-SPmsSPsy] C:\WINDOWS\system32\s-SPmsSPsy.exe
    O4 - HKCU\..\Run: [ms64or] C:\WINDOWS\system32\ms64or.exe
    O4 - HKCU\..\Run: [MBo4RfMtT] mcacatex.exe

    Now enable viewing of hidden files and folders: http://forums.majorgeeks.com/showthread.php?t=37650
    Reboot in safe mode:
    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    Use Windows Explore to rename (we will just rename instead of deleting to make sure they are not something you need):
    C:\WINDOWS\system32\SP3264or.exe to SP3264or.ebad
    C:\WINDOWS\system32\s-SPmsSPsy.exe to s-SPmsSPsy.ebad
    C:\WINDOWS\system32\ms64or.exe to ms64or.eba
    This next file may be in anyone of three places. Either C:\WINDOWS\system32 or C:\WINDOWS\system or C:\WINDOWS
    Also rename it:
    mcacatex.exe to mcacatex.ebad

    Now reboot in normal mode and tell me how things are working.
    Also post a new HJT log attachment to double check.
     
  6. Hopeless

    Hopeless Private E-2

    Okay, I went into safe mode, but I was unable to find mcacatex.exe in either of the three locations, but I found the other three files and changed them from .exe to .ebad. I restarted into normal mode again and the homepage/ searchpage/ favorites hijacker was still there. Here's a new hijack this log (i already fixed the seven R1s that came back again). In the mean time, I'll go back and try to find it again.
     

    Attached Files:

  7. Hopeless

    Hopeless Private E-2

    Hey chaslang -

    I just ran the Trend Micro online virus scan and it said that C:\WINDOWS\system32\SP3264or.ebad.exe and C:\WINDOWS\system32\s-SPmsSPsy.ebad.exe were trojans. I'm gonna go into safe mode and delete them off the harddrive right now, and with a little bit of luck, I might eradicate this virus. I'll get back to you asap.

    BTW, thank you SO MUCH for all of your help.

    Let's go kick this thing in the rear ...
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That's why I always ask everyone to run those scans but so many people still skip them.

    Try looking for mcacatex.exe in one of your sub-folders of c:\documents and settings
    It must be under one of the user-id there someplace.

    I don't thinks this "SpywareGuardPlus" is a valid application. Did you install this? There is such a thing as SpywareGuard but not SpywareGuardPlus. I think we have to fix this too.
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Do this too:

    Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com (or whatever you want for a homepage, just tell me what you changed it to so I know what to expect). Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay! Did some further checking (I thought I did work on a problem like this before) on SpywareGuardPlus, it is definitely bad. Its is the Trojan.Win32.Startpage.

    Bring up Task Manager by hitting CTRL-ALT-DEL and click Processes and end the winmm64.exe process.

    Then run HJT and fix the line:
    O4 - HKCU\..\Run: [SpywareGuardPlus] C:\WINDOWS\system32\winmm64.exe

    Now reboot in safe mode and delete:

    C:\WINDOWS\system32\winmm64.exe
     
  11. Hopeless

    Hopeless Private E-2

    SCORE! Everything is working so much better. I've been waiting for 30 minutes for something to hijack my homepage again or mess with my favorites, but it seems to be gone! This is so sweet! I deleted that SpywareGuardPlus program like you told me to. Before I speak too soon, I'm still not able to find mcacatex.exe anywhere. Hmmm ... But anyway, things are looking really great. I cannot express how thankful I am!
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Sounds pretty good. Let's try one more thing in an attempt to locate that file (mcacatex.exe)

    How to use windows XP search mechanism to look for hidden files:
    If you use Search, you need to do the following:
    Click Search and the Select "All files and folders"
    Enter the filename in the "All or part of the file name:" box, so enter mcacatex.exe
    Now select "More advanced options"
    Make sure the following check boxes are checked:
    - Search system folders
    - Search hidden files and folders
    - Search subfolders

    Then click the Search button.
    Let me know if this finds anything. If not, it was probably cleanup along the way with removing the other bad programs.
     
  13. Hopeless

    Hopeless Private E-2

    Okay, it found MCACATEX.EXE-0087EBE4.pf in C:\WINDOWS\Prefetch. I also see the programs I deleted earlier (like winmm64) in .pf form. Should I be concerned at all?
     
  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Delete all of them from Prefetch and empty your recycle bin too.
     

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