sr, citizen needs help

Let me note that I am an old woman and barely understand anything and have no one to call upon. But I remembered coming to this group back some years ago for help

My computer is now deleting two messages when I click on one email to delete. I don't know if this means I should get another computer or perhaps pay the $50.00 charge which is typical in my area for computer help.

Also when I was reading a book on the computer and I clicked for the next page it skipped the next page and went two pages ahead. So then I had to back click to get to the page I needed.

I don't know if I am explaining well or not. I did just hook up a new modem but I think this problem was happening before hooking up the new modem

Judy

 

It sounds like you are double clicking the mouse when you should be single clicking.

 

Did you by any chance play with the mouses speed settings? You can try setting them back to default.

 

What is your email client (email program)? How do you delete messages?

 

Windows 7 - Mouse single click too sensitive

There is a graphic in post #4.
Particularly read post #7.


For WINDOWS XP:
How to slow down the mouse's double-click speed in Windows XP

For WINDOWS 7:
YouTube video: Change Windows 7 Mouse Pointer and Double Click Speed

 

I would like to express my graitude for the responses I have received. I use firefox and I think I am only clicking once but I will pay special attention to see if I am clicking twice. I use a roller ball mouse and it is old. I don't know if they still make them.

I will try the suggestion of slowing down the mouse.

Again, this is a big help to me and though I don't know how to use it very well, it is a great comfort for me as I no longer go out much.

Judy

 

I have taught classes to senior citizens on basic skills using Microsoft Windows. For seniors with little experience using a computer and mouse, using the mouse and mastering double clicking is something some of them have great difficulty with. The most common issue seems to be difficulty double clicking at the right speed; they are usually two slow. Therefore, the "double click" is recognized by the computer as two single clicks, not a double click. Slowing down the double click speed in Windows, as mjnc suggested, may help. Also, some double click actions can be accomplished my other methods. For example, starting a program from an icon on the desktop (the main Windows screen) normally requires a double click. But you can also right click on the icon and select Open from the right-click menu.

This, I don't get. I believe a USB mouse will work as well as a PS/2 mouse on many computers that have a PS/2 connector. I know this is true on the HP Compaq d530 CMT computer I'm currently using. It has a PS/2 connector but I'm used a USB mouse on it for several years.

 

I always use PS/2 too. When all is well both work well. When Windows won't boot the last thing you need is to find your mouse and keyboard don't work either.

 

Which is a good reason to keep a PS/2 mouse and keyboard available in the closet, even if you normally don't use them.

 

Greetings, judyw...

Just throwing in a couple of observations:

1. Agreed with the possibility of a defective mouse. Often, the button switches wear out - especially the 'left-click' button because it's used so much. The symptoms often present as you've described - the button almost 'bounces' because it's so psuedo-sensitive.

2. On all of our machines here we've got the 'single-click' setup, where you only have to click once. Saves a lot of wear and tear on both the mouse and your fingers. If you wish to try that, simply navigate to Windows Explorer > Tools > Folder Options. In the General tab select "Single-click to open an item (point to select)", and click "Ok".
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