Static IP problems

Discussion in 'Hardware' started by xscottx, Oct 23, 2009.

  1. xscottx

    xscottx Private E-2

    Hi,

    I have setup a static IP address on my computer, but now my internet connection will occasionally disconnect itself (a couple times a day) and I have to use the diagnose option to get it working again. The message I get when running windows diagnose option is
    "Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding"

    What would be causing this to happen by me having a static IP address?
    I'm using Windows 7 Pro by the way.

    Thanks
    Scott
     
  2. Squeaner

    Squeaner Specialist

    That message is indicating there is a temporary issue with the DNS Server's you have manually entered when you entered your Static IP.

    I would check your DNS Server settings.

    Feel free to post what your current DNS Server settings.
     
  3. xscottx

    xscottx Private E-2

    I went into the command terminal and used "ipconfig /all' to see what the DNS servers were and then placed them into the manual configurations for the static IP address. They are 68.87.85.150 and 69.87.69.102

    How else should i have done about this if that is the incorrect way?
    Thanks for the reply btw.
     
  4. Squeaner

    Squeaner Specialist

    I looked into both of those DNS Servers and it looks like there might be potential issues with them. I'm assuming I've determined correctly that your Internet Service Provider is ComCast and they are providing you with a Static IP. If this is the case, I would contact their support team and ask them for the current DNS Server you should be using. It looks on my side that the issue might be with those IP's.

    Let me know how it goes.
     
  5. xscottx

    xscottx Private E-2

    Alright thanks a lot will do!

    Thanks again fro the advice and help.

    Cheers
     
  6. carrolljp

    carrolljp Private E-2

    If ComCast goes crazy, and they often do, there are alot of free DNS servers out there, ill poke around a post a couple. THe DNS servers dont have to be the same as the ISP's.... In fact some of the private DNS servers will resolve faster because their is less strain on them than the ISP's. I used a DNS server that was located in Austrailia for a while because it was actually faster then AT&T's. But the difference was only milli-seconds. A quick way to get ones that work is to check out www.DynDNS.com you'll have to search through the site for the right IPs but they are in there.
     
  7. Squeaner

    Squeaner Specialist

    I agree that he can use DNS Servers that aren't owned by ComCast, but it's actually not recommended. What happens is ComCast is hosting Akamai and LimeLight servers in their operations center. He won't know about those servers though that are closer if he is using an outside DNS Server. It will actually cause extra bandwidth usage to occur and actually slow him down more.

    I've been working on some similar cases as his learning about how such a thing works. I also work for a small cable company in which our ISP hosts those servers I listed above.

    I'm trying to see if we can prevent him from using outside DNS Servers.

    If it comes down to it, we will use OpenDNS.

    Primary: 208.67.222.222
    Secondary: 208.67.220.220

    Hope this helps...
     

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