stop error

I was just browsing thr web on my netbook and it crashed and gave me this


0x0000008e (0xc0000005, 0x82c6cff2, 0x9e7eb404, 0x00000000)

i have attached the dump file.

The joys of netbooks huh

 

Welcome

The collection tool only found 1 minidump, if this is the first crash, that's normal, if not, check that you don't auto-clean them out with something like CCleaner.

Check in Device Manager for devices not installed or working correctly and install their drivers from the HP support site for your notebook (looks like there are 3 devices not working or with no drivers installed), also update to Service Pack 1 and then install Security and Recommended patches from Windows Update.

Looks like it was triggered by a 'bad' driver but I don't see any obvious culprits loaded. Once the notebook drivers/Windows is fully updated, it may work fine, if not, another crash and dump might give us more to work with.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 82c6cff2, The address that the exception occurred at
Arg3: 9e7eb404, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!PspAllocateThread+358
82c6cff2 898f18020000    mov     dword ptr [edi+218h],ecx

TRAP_FRAME:  9e7eb404 -- (.trap 0xffffffff9e7eb404)
.trap 0xffffffff9e7eb404
ErrCode = 00000002
eax=9e7eb75c ebx=02b8856f ecx=770e64d8 edx=8561be40 esi=2bec0000 edi=0000856f
eip=82c6cff2 esp=9e7eb478 ebp=9e7eb50c iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
nt!PspAllocateThread+0x358:
82c6cff2 898f18020000    mov     dword ptr [edi+218h],ecx ds:0023:00008787=????????
.trap
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  taskmgr.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82c848a1 to 82c6cff2

STACK_TEXT:  
9e7eb50c 82c848a1 8561bd40 856f2bec 00000000 nt!PspAllocateThread+0x358
9e7eb6d4 82c46f5c 9e7ebc14 001fffff 9e7ebbec nt!PspCreateThread+0x1b7
9e7ebb08 82a5142a 9e7ebc14 001fffff 9e7ebbec nt!NtCreateThreadEx+0x20b
9e7ebb08 82a4f085 9e7ebc14 001fffff 9e7ebbec nt!KiFastCallEntry+0x12a
9e7ebbac 82c2a2db 9e7ebc14 001fffff 9e7ebbec nt!ZwCreateThreadEx+0x11
9e7ebc44 82abfeb6 00000001 00040000 00002000 nt!RtlpCreateUserThreadEx+0xa4
9e7ebc88 82a7feda 00000001 00000000 00000001 nt!ExpWorkerFactoryCreateThread+0x37
9e7ebcac 82a7fdbf 9e7ebcd8 b95382e8 0000013c nt!ExpWorkerFactoryCheckCreate+0x6a
9e7ebd24 82a5142a 000000c0 02bdfbe4 02bdfc90 nt!NtWaitForWorkViaWorkerFactory+0x27a
9e7ebd24 770e64f4 000000c0 02bdfbe4 02bdfc90 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
02bdfc90 00000000 00000000 00000000 00000000 0x770e64f4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!PspAllocateThread+358
82c6cff2 898f18020000    mov     dword ptr [edi+218h],ecx

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!PspAllocateThread+358

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc007

FAILURE_BUCKET_ID:  0x8E_nt!PspAllocateThread+358

BUCKET_ID:  0x8E_nt!PspAllocateThread+358

Followup: MachineOwner
---------