suspect a keylogger, looking for confirmation

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by resonancer, May 29, 2011.

  1. resonancer

    resonancer Private E-2

    I seem to be infected by a keylogger, as my World of Warcraft account was hacked, but I didn't see anything removed as I went through the required scans with SAS, MalwareBytes, ComboFix, and MGTools.

    Attached are the logs. Hopefully someone can point out something I missed (No RootRepeal log; 64 bit Windows so skipped per instructions).
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Your logs are clean. Most of the time ( like 99% ) people having problems with their WoW account being hacked, do not have a keylogger or an infection. The problem is due to other reasons. Many times due to the WoW websites own insecurities. You may want to read the below links:

    WoW Account Hacked?<<< obviously ignore the part about running the READ & RUN ME since you already did.

    New to PC gaming? You might want to read this.
     
  3. resonancer

    resonancer Private E-2

    Thank you!
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.


    Since you are not having malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    8. After doing the above, you should work thru the below link:
     

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