system information not accessable

Discussion in 'Software' started by gigabyte, Jul 4, 2006.

  1. gigabyte

    gigabyte Private E-2

    im running win 2000 on a old computer i got. when i go to system information i get cannot access the windows managment insturment software. windows management files maybe moved or missing. i get this when i click on every thing there. Thanks
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Start / run / Type : sfc/scannow and be prepared to put in your system disc.
     
  3. gigabyte

    gigabyte Private E-2

    it says cannot find the file `sfc/scannow`(or one of its components). make sure the path and filename are correct and that all required libraries are available. Thanks:eek:
     
  4. gigabyte

    gigabyte Private E-2

    I have the cd install also
     
  5. Gecks

    Gecks Specialist

    Oops, typo. There needs to be a space after the 'sfc': sfc /scannow
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sorry ...my bad ....fingers faster than peabrain....
     
  7. gigabyte

    gigabyte Private E-2

    its doing something now. well wait and see Thanks
     
  8. gigabyte

    gigabyte Private E-2

    i got the same when i go to system information i get cannot access the windows managment insturment software. windows management files maybe moved or missing. i get this when i click on every thing there. Thanks
     
  9. theefool

    theefool Geekified

    Click START, then RUN, then type in services.msc (press enter)

    Check to see if Windows Management Instrumentation is running or not. If not, highlight the entry and right click the entry and select START.

    If an error comes up, please inform us, with the error, in exact details.

    If this is already running, please inform us. :)

    SFC /scannow has never been a sure fire way of fixing anything. I have yet to see it work. IMHO....

    Edit: Also check the event viewer for any WMI related errors.

    START, RUN, type in: eventvwr.msc (press enter).

    Either it will be under system or programs.
     
  10. Gecks

    Gecks Specialist

    EDIT: theefool beat me to it. :)
     
  11. gigabyte

    gigabyte Private E-2

    no windows mangement is not running. winmgmt.exe unable to locate .dll
    could not start the windows managment instrumetation service on locale computer. error 1053. the service did not respond to the start or control reqest in a timely fashion.
     
  12. gigabyte

    gigabyte Private E-2

    wmi warning. the registration information for the image file unknown is not valid.
     
  13. gigabyte

    gigabyte Private E-2

    Where do i find the file wbemcomn.dll
     
  14. theefool

    theefool Geekified

    What service pack are you running?

    SP4?

    If so, I'd try re-applying SP4 to see if this helps, then of course re-installing any updates.
     
  15. theefool

    theefool Geekified

  16. gigabyte

    gigabyte Private E-2

    yes sp4, down loaded windows updates the other day. Thanks
     
  17. theefool

    theefool Geekified

    Did my link help?
     
  18. gigabyte

    gigabyte Private E-2

    yes sp4, Thanks for the download.
     
  19. gigabyte

    gigabyte Private E-2

    so your saying if i reistall sp4 all the down loads i got the other day will be gone
     
  20. theefool

    theefool Geekified

    If the file you downloaded did not help, we can go from there.

    I only sugested re-installing sp4, as a preliminary factor.

    Another thing that may or may not work is the following.

    Rename the directry c:\winnt\system32\wbem\repository to c:\winnt\system32\wbem\repository.1 (notice the period)

    Try to restart WMI.
     
  21. gigabyte

    gigabyte Private E-2

    after i took the file wbemcomn.dll and place in the file c:/winnt\system32\wbem, now i get this winmgmt.exe entry point not found the procedure entry point ? get tickcount@cwbemtime@@sa>av1@xz could not be located in the dynamic link library wbemcomn.dll
     
  22. gigabyte

    gigabyte Private E-2

    also this error code could not start the windows managment instrumetation service on locale computer. error 1053. the service did not respond to the start or control reqest in a timely fashion.
     
  23. theefool

    theefool Geekified

    Any response from the info I posted (2 posts above)?

    WMI is a really tricky thing.
     
  24. theefool

    theefool Geekified

  25. theefool

    theefool Geekified

    Also, try the following:

    Click START, then RUN, then type in: cmd (press enter).

    Type in the following, followed by the enter key. Please report any errors here.

    winmgmt /clearadap
    winmgmt /kill
    winmgmt /unregserver
    winmgmt /regserver
    winmgmt /resyncperf

    btw, what virus, firewall programs are ye running?
     
  26. gigabyte

    gigabyte Private E-2

    no good same thing as the last two post
     
  27. gigabyte

    gigabyte Private E-2

    avira antivir personal edition classic and sygate personal firewall ill try the other stuff later got cloths to wash.
     
  28. theefool

    theefool Geekified

    Additional things to try.

    Try my method above:

    in safe mode.

    Also, try the following attachment. Rename .txt to .bat and run this.

    Any errors please respond. Near the beginning of the script, it will ask you to press any key to continue. Wait about a minute, then smash any key in frustration! ;)

    If any lurkers out there has any tips, feel free to JUMP IN!
     

    Attached Files:

    • wmi.txt
      File size:
      587 bytes
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  29. gigabyte

    gigabyte Private E-2

    i get this for everything you had me do. winmgmt.exe entry point not found the procedure entry point ? get tickcount@cwbemtime@@sa>av1@xz could not be located in the dynamic link library wbemcomn.dll
     
  30. theefool

    theefool Geekified

    Yet another thing to try, that is similar to what I suggested.

    As you can guess, I'm not very familiar with WMI. Just trying to help out, instead of doing the usual repair installation, which can cause other headaches.

     
  31. theefool

    theefool Geekified

    Any updates?
     
  32. gigabyte

    gigabyte Private E-2

    i fixed it. got mad and formated my hard drive and did a reinstall alls well again Thanks for your help.
     

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