System Shutdown problem

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Aloevera, May 17, 2007.

  1. Aloevera

    Aloevera Private E-2

    Hi,

    I've got infected by i think it's MSBlast.worm which caused system shutdown due to DCOM Server Process...something.

    After running the steps in READ & RUN ME first, the system shutdown is gone.
    But now I have a pop up saying unable to locate "C:\.....\services.exe" i'm not sure what happen. Please have a look at attached files and thank you for all your help. :)

    I was unable to install CounterSpy so I've run AVG Antispyware instead.
     

    Attached Files:

    Aloevera, May 17, 2007
    #1
  2. Aloevera

    Aloevera Private E-2

    more files. thank you :)

    btw, i was unable to run Pandascan in safemode so it was run in normal mode.

    And for your information, I've tried using FixBlast program from Symantec but it didn't find anything eventhough the system shutdown still running.
     

    Attached Files:

    Aloevera, May 17, 2007
    #2
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Why are you running this PC without protection software? You had none of the below installed before reporting your problem:
    - antivirus
    - antispyware (now you install AVG Antispyware during the read me but it is only a trial)
    - software firewall ( the Windows firewall is totally inadequate)

    All of this information was given to you in your twp threads in the malware forum (see the below links for your old threads)! Why didn't you pay attention to the info in the How to protect yourself link given to you?

    Unable to connect to DB after cleaned up?!!
    browser hijacked???

    If you are not going to follow these guidelines, you are wasting our time since you will always be here with malware problems. The infections you have now would not have occurred if you had followed the instructions given to you.

    You ran AVG Antispyware, but you did not fix what it found! WHY? Run it again and Delete the malware it finds, then attach a new log from AVG Antispyware that shows you fixed the problems.

    Do you plan on completing ALL of our instructions this time or are you just going to leave before finishing the final steps again?
     
    Last edited: May 17, 2007
    chaslang, May 17, 2007
    #3

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