System still having issues

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by gbrenham, Jan 23, 2012.

  1. gbrenham

    gbrenham Private E-2

    Ran though RUN ME FIRST and the cleaning. SAS & MB say the system is clear, but still having issues. Can only run apps in safe mode. In nomal mode, system 100% busy.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Still need the log from running MGTools..... C:\MGLogs.zip.
     
  3. gbrenham

    gbrenham Private E-2

    sorry...thought all you'd need is the hijack log.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download the latest version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one. Run the exe and attach the new C:\MGLogs.zip.
     
  5. gbrenham

    gbrenham Private E-2

    new MGLogs.zip
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Use windows explorer to find and delete:
    C:\ProgramData\4212f95a

    It looks like you have a faked partition. Go to the control panel / Admin. Tools / disc management and get me a screen shot of your partitions. It looks like this one is faked:
    FALSE Disk #0, Partition #3 108027904 Unknown

    One of your internet services is not running so>
    Go to this thread and download the bfe.reg zip attached to post #3:
    http://forums.majorgeeks.com/showthread.php?t=252122

    Extract bfe.reg to your desktop.
    Double-click bfe.reg and allow it to merge into the registry. If you get a "successfully merged into registry" type of message, reboot your PC and see if you can turn on BFE, or if it is already turned on.

    You can run these commands from the command prompt.

    • net start bfe
    • sc qc bfe


    Now tell me if your internet is working. Also tell me what issues you are having.
     
  7. gbrenham

    gbrenham Private E-2

    Did not find C:\ProgramData\4212f95a...see programdata.jpg

    disc management would not populate either in regular or safe mode.

    Extracted bfe.reg and ran successfully. Rebooted and got You can run these commands from the command prompt.

    net start bfe was unsuccessful

    Internet is working only from Safe Mode with Networking. Regular mode results in a "busy" system that won't start much and eventually will hang with no errors. Also, many of my apps in the Start menu are missing...at least the links...the files and exe are intact.
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try download and save the below tool from Grinler @ bleepingcomputer to your Desktop or anywhere else you can find it ( if the Desktop is not showing )

    http://download.bleepingcomputer.com/grinler/unhide.exe

    Now run it. Now see if you can find the items that seemed to be missing?
     
  9. gbrenham

    gbrenham Private E-2

    Found Unhide before and didn't work. Tried it again to no avail.
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did you previously run some temp cleaning software? If you did, that would be why unhide didn't work.

    Have you tried doing a system restore?
     
  11. gbrenham

    gbrenham Private E-2

    Yes on the temp cleaner....ran ccleaner as my 1st step every time. I have not tried a system restore.
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That was a mistake, as your icons and short cuts were in a folder in your temp files. Try system restore for me.
     
  13. gbrenham

    gbrenham Private E-2

    All is good..thanks for your help!
     
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

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