System-Tools 2001 VIRUS

You are running two AV programs. Please uninstall either AVG or Avast!!

Please use add/remove programs to uninstall:
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 26
Java(TM) 6 Update 5


* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

File::
C:\Documents and Settings\Authorized User\Templates\nqqu.exe
C:\Documents and Settings\Authorized User\Templates\vnbq.exe
C:\WINDOWS\$NtUninstallKB944338-v2$
C:\WINDOWS\$NtUninstallKB972270$
C:\WINDOWS\$NtUninstallKB975560$
C:\WINDOWS\$NtUninstallKB974112$
C:\WINDOWS\$NtUninstallKB982381$
C:\WINDOWS\$NtUninstallKB958470$
C:\WINDOWS\$NtUninstallKB981350$
C:\WINDOWS\$NtUninstallKB923561$
C:\WINDOWS\$NtUninstallKB979482$
C:\WINDOWS\$NtUninstallKB961501$
C:\WINDOWS\$NtUninstallKB975025$
C:\WINDOWS\$NtUninstallKB953155$
C:\WINDOWS\$NtUninstallKB975561$
C:\WINDOWS\$NtUninstallKB975562$
C:\WINDOWS\$NtUninstallKB952004$
C:\WINDOWS\$NtUninstallKB980232$
C:\WINDOWS\$NtUninstallKB974571$
C:\WINDOWS\$NtUninstallKB974392$
C:\WINDOWS\$NtUninstallKB978542$
C:\WINDOWS\$NtUninstallKB956572$
C:\WINDOWS\$NtUninstallKB979683$
C:\WINDOWS\$NtUninstallKB971961$
C:\WINDOWS\$NtUninstallKB956802$
C:\WINDOWS\$NtUninstallKB956803$
C:\WINDOWS\$NtUninstallKB978037$
C:\WINDOWS\$NtUninstallKB975713$
C:\WINDOWS\$NtUninstallKB960803$
C:\WINDOWS\$NtUninstallKB960225$
C:\WINDOWS\$NtUninstallKB958644$
C:\WINDOWS\$NtUninstallKB973815$
C:\WINDOWS\$NtUninstallKB967715$
C:\WINDOWS\$NtUninstallKB977914$
C:\WINDOWS\$NtUninstallKB959426$
C:\WINDOWS\$NtUninstallKB975467$
C:\WINDOWS\$NtUninstallKB955069$
C:\WINDOWS\$NtUninstallKB970238$
C:\WINDOWS\$NtUninstallKB950974$
C:\WINDOWS\$NtUninstallKB956844$
C:\WINDOWS\$NtUninstallKB952287$
C:\WINDOWS\$NtUninstallKB961118$
C:\WINDOWS\$NtUninstallKB973904$
C:\WINDOWS\$NtUninstallKB969059$
C:\WINDOWS\$NtUninstallKB952954$
C:\WINDOWS\$NtUninstallKB977816$
C:\WINDOWS\$NtUninstallKB951748$
C:\WINDOWS\$NtUninstallKB979309$
C:\WINDOWS\$NtUninstallKB971468$
C:\WINDOWS\$NtUninstallKB980218$
C:\WINDOWS\$NtUninstallKB974318$
C:\WINDOWS\$NtUninstallKB978338$
C:\WINDOWS\$NtUninstallKB973507$
C:\WINDOWS\$NtUninstallKB971657$
C:\WINDOWS\$NtUninstallKB973687$
C:\WINDOWS\$NtUninstallKB979402_WM9L$
C:\WINDOWS\$NtUninstallKB973540_WM9L$
C:\WINDOWS\$NtUninstallKB978706$
C:\WINDOWS\$NtUninstallKB968389$
C:\WINDOWS\$NtUninstallKB960859$
C:\WINDOWS\$NtUninstallKB955759$
C:\WINDOWS\$NtUninstallKB973869$
C:\WINDOWS\$NtUninstallKB979559$
C:\WINDOWS\$NtUninstallKB958869$
C:\WINDOWS\$NtUninstallKB2229593$
C:\WINDOWS\$NtUninstallKB901190$
C:\WINDOWS\$NtUninstallKB925720$
C:\WINDOWS\$NtUninstallKB950762$
C:\WINDOWS\$NtUninstallKB951376-v2$
C:\Documents and Settings\Authorized User\Local Settings\Application Data\j2mcq6pqj14w21up3r4
C:\Documents and Settings\All Users\Application Data\cjcm.exe
C:\Documents and Settings\All Users\Application Data\j2mcq6pqj14w21up3r4
C:\Documents and Settings\All Users\Application Data\lohu.exe
C:\Documents and Settings\All Users\Application Data\sdfy.exe
C:\Documents and Settings\All Users\Application Data\tmjp.exe
C:\Documents and Settings\Authorized User\Templates\eaae.exe
C:\Documents and Settings\Authorized User\Templates\efsg.exe
c:\windows\SET59.tmp
c:\windows\SET4D.tmp
c:\windows\SET4A.tmp
c:\windows\SET143.tmp
c:\windows\SET137.tmp
c:\windows\SET134.tmp
c:\documents and settings\All Users\Application Data\tmjp.exe
c:\documents and settings\All Users\Application Data\sdfy.exe
c:\documents and settings\All Users\Application Data\lohu.exe
c:\documents and settings\All Users\Application Data\cjcm.exe

Folder::
C:\Documents and Settings\Authorized User\Templates\j2mcq6pqj14w21up3r4 

Registry::
[-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\srvA30]

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the previous file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Note: If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Now download and install:
Java Runtime 7

Then attach the below log:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Give it a few more moments and if you have to, reboot yourself.

 

You need not add Combo to the MGLogs.zip, it automatically collects it.

Not much else to do:

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

SecCenter::
{17DDD097-36FF-435F-9E1B-52D74245D6BF}

Driver::
avg8wd

File::
c:\windows\system32\REN19.tmp
c:\windows\system32\REN18.tmp
c:\windows\system32\REN17.tmp
c:\windows\system32\RENC.tmp
c:\windows\system32\RENB.tmp
c:\windows\system32\RENA.tmp
C:\Documents and Settings\Authorized User\Templates\j2mcq6pqj14w21up3r4

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the previous file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Note: If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below log:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Your logs are clean, but do you want to tell me why you have downloaded this:
c:\documents and settings\Authorized User\Application Data\AVG2012 ??

Your startup issue should be addressed in the software forum.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!

Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0

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If you wanted to uninstall AVG, you could use this:
Please go here and download and run the AVG Removal Tool

I would frankly stay away from AVG as it is bloated these days. My choice is Microsoft Security Essentials. You can get that directly from MS.

 

You are most welcome. Safe surfing.