System will not shut down

Hello:

If you have read a few of my posts in the last couple of days, you will have noticed that I have uninstalled NIS and have added AVG, Zone Alarm, Crap Cleaner, etc. I also went into the registry and manually removed Symantec.

Now my computer will not shut down..when I select start and shut down nothing happens. So I have to do a hard return and shut the system down manually.

System specs: WIN Me, 600MHZ AMD, 12GB HD, 256MB Memory

Would removing any of NIS registry items affect the Windows environment?
Other than that, the system is running much better..

Thanks

 

Does it shut down ok in Safe Mode?

 

I will try that right now....

 

Just tried it and no. When I place it in safe mode, it goes into scan disk mode...and then when I cancel it, it looks blank.

Odd????

 

When uninstalling NIS you need to re-download Windows Script 5.6. Try it and post the results. Link for download is below...

http://www.microsoft.com/downloads/...F6-249C-4A72-BFCF-FC6AF26DC390&displaylang=en

 

I typically install windows script after any norton uninstall.

 

i'm experiencing no ill effects on my computer, however i uninstalled Norton AV 2002 about a year ago... is downloading this download something i need to look into???

 

http://support.microsoft.com/?kbid=313290

 

I will run this and let you know the outcome.

 

I have Win ME, so this does not apply. But thanks anyway.

 

What si running when you try to shutdown--what shows under ctrl-alt-del?

 

Sorry about that should of asked first.Take a look here
http://support.microsoft.com/?kbid=273746

 

Thanks, that is exactly what I am working on.

Also, I found files in my bootlog.prv that did not load. And interesting enough, it is a symantec file. Do you know more about this .prv and what is it exactly.

Here are the files that are not loading...can you assist?

[000C3DA6] LoadFailed = C:\PROGRA~1\SYMANTEC\SYMEVNT.386
[000C3DE1] Dynamic load failed : [000C3DE1] File not found
[000C3E27] Dynamic load failed C:\WINDOWS\system\MRCI.VXD : [000C3E27] File not found

Thanks

 

Explorer
Avgemc
Enternet
Hphmon04
Sfagent
Acgcc
Hidserv
Systray
Hpztsb07
Trayicon

 

Try ending them all, except exlporer and see if it shuts down.

 

Guess what! I can finally shut down and restart no problem. After I posted to the board, I ran a scan disk and defrag and then it was fine.

Also interesting is this is the first time I have done a scan disk and defrag without going into safe mode.

I am hoping that maybe those simple 2 steps solved it....

 

Damn we done somethin rite