sytem restore will ot work

Discussion in 'Software' started by phatcat, Jan 4, 2007.

  1. phatcat

    phatcat Private E-2

    I had some malware and went throught the cleanup process and was refered here.When i go to use system restore, I get the message"system restore has been turned of by group policy.to turn on system restore contact the domain administrator"any help would be appreciated.
     
  2. musksnipe

    musksnipe Guest

    Nave you tried going to the system restore settings and turning it back on? You get there by clicking Start>> Help and Support >> undo changes to your computer using system restore (halfway down, right side) >>system restore settings... This gets you to system properties, in the system restore tab, make sure that the box that says turn off system restore is NOT checked:)
     
  3. phatcat

    phatcat Private E-2

    I get the same message as 1st post
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You'll have to log in with admin rights and go into the group policy settings and re-enable it.
     
  5. phatcat

    phatcat Private E-2

    how do i do that,I never set up a administrator account
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not a problem ....just as long as your account has admin rights ...the go to run / type "gpedit.msc" without qoutes and scroll down to the system restore.
     
  7. phatcat

    phatcat Private E-2

    tried that, got the windows can not find"gpedit", make sure you spelled corectlly and try again, message
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You running pro or home?
    gpedit.msc
     
  9. phatcat

    phatcat Private E-2

    home, i believe and yes thats what i tried
     
  10. phatcat

    phatcat Private E-2

    same message
     
  11. Sailor

    Sailor First Sergeant

    did you type just "gpedit" or "gpedit.msc"? I think it's impossible for such a file to be missing from XP :eek

    edit:whole post is wrong then cuz I'm on Pro.
     
    Last edited: Jan 4, 2007
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Home doesn't have group policy ....
    Restore System restore
    You may be asked for the Windows XP CD. if you haven't got a retail copy of the XP CD, point your browser to the i386 folder, locate the INF folder and see if you can install System restore form there.

    1/ Open Windows Explorer

    2/ on the Main toolbar click Tools

    3/ From the drop down menu click Folder Options

    4/ The folder Options Properties window will now open

    5/ Click the View tab

    6/ In the advanced Settings list scroll down to the Hidden Files and Folders section

    7/ Click on the radio button next to the Show Hidden Files and Folders option

    8/ Click OK to close the Folder Options Properties window

    9/ In the left hand pane of windows explorer click the + sign next to My Computer

    10/ This now expands the drive list

    11/ Click the + sign next to the C: drive to expand the folder list

    12/ From the folder list navigate to the Windows folder and click the + sign next to this to expand the folder list

    13/ Scroll down and click on the INF folder

    14/ A list of INF files will appear in the right hand pane of Windows explorer

    15/ Look for a file called SR.INF

    16/ Once you have located SR.INF Right Click on the folder

    17/ From the drop down menu click on Install

    18/ System restore should now re-install

    19/ If you are asked at any time to insert your Windows XP CD (typically to copy files sr.sys and srframe.mmf) then do so. This enables fresh files to be copied over to your hard drive. Don't try browsing to the Windows directory on your hard drive for the relevant file as all you will be doing is replacing one corrupt file with another
     
  13. phatcat

    phatcat Private E-2

    i was asked for a disc and i never recieved one from dell?what now?
     
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Do you have a recovery partition? When you boot up do you have an option for F11 ?
     
  15. Gecks

    Gecks Specialist

    Aside from TimW's excelent idea about the recovery partion, you might check for a c:\i386 or c:\windows\i386 folder, some Dells have a copy or "flat" of the Windows disk on the hard drive for just such a situation.

    Also, you could try pointing the installer to c:\windows\servicepackfiles\i386, if present, although I am not sure that that folder will have the updated system restore files you need.

    Best of luck!
     
  16. phatcat

    phatcat Private E-2

    I have a f2 and a f12 option, as for the other comment i have those files, but which ones do i look for and, then?what to do with them?
     
  17. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Which option directs you to enter the recovery partition? Usual screen message is press f** to enter recovery partition ....press it.
     

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