This is a new one.....

Discussion in 'Software' started by brahman, Mar 5, 2011.

  1. brahman

    brahman Specialist

    Well my little sis has gotten something on her PC. I am contemplating dumping everything, but there was never a backup for this thing, so I don't know quite how it would be done without going out and buying a new OS.


    So far I can only click on firefox. I can't open paint, or any folders. And I cannot open task manager. A message pops up in the lower right hand corner saying that taskmgr.exe is infected and cannot be opened.

    Any advice as to where to start? SafeMode? But what would I do in safe mode? I tried downloading spybot search and destroy in safe mode, but it says I have no server address while in safe mode.
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    I would be starting the guide below and then post a new thread in the malware forum area


    an have our malware experts see if this is malware and can it be removed, they can generally remove 99.9% of malware sucessfully.
     

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