toolbar 888

HI

First off go into your Control Panel > Add/Remove and see if you have an entry for toolbar888 or similar, if so remove it.

then please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

While the guide looks alot to do once you get stuck in it will fly by ( only hindered by the online scans as they can take a while depending on how much data is on your PC, but have a coffee or watch a film, while they are running ), the reason Hijackthis is just not good on its own is that it is not a malware scanner and as such is limited in what it picks up, and in this day once you have one malware your likely to have a few others so the steps below are designed to highlight as many as possible.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.


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• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy - ONLY IF you were not able to run Windows Defender
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!